ER Registrar (7A-4P)

Jackson County Hospital District • Marianna, FL

2d

About The Position

The ER Registrar interviews incoming patients or their representatives and enters admission information into a computer database. The role also records information received from other facilities, including information about specimens. The registrar gathers patient demographic details, insurance coverage, and authorization requirements to the best of their ability based on the patient's condition.

The position provides patients or representatives with information about billing, the complaint process, patient rights and responsibilities, and visiting hours, and distributes hospital literature accurately and on time. The registrar helps patients access information about payment arrangements and directs them to the appropriate business office employee when needed. The role also helps initiate financial analysis procedures, collects self-pay payments and insured-patient copays, and explains consent forms, privacy notices, and registration documents.

The registrar resolves registration and insurance issues promptly, maintains accurate records and documentation, and coordinates with clinical staff, physicians’ offices, insurance companies, and other relevant staff as needed. The position requires completion of annual education requirements and maintenance of applicable regulatory requirements.

Requirements

• Complete annual educational requirements within the assigned time frame.
• Maintain regulatory requirements, including applicable state, federal, and Joint Commission regulations related to the department and, as appropriate, the hospital.

Responsibilities

• Interview incoming patients or their representatives and enter admission information into the computer database.
• Enter information received from other facilities, including information about specimens.
• Collect patient demographics, insurance coverage, and authorization requirements to the best of their ability based on the patient's condition.
• Provide patients or representatives with information about billing, the complaint process, patient rights and responsibilities, and visiting hours.
• Distribute hospital-specific literature accurately and in a timely manner.
• Direct patients to the appropriate business office employee for information about payment arrangements when necessary.
• Help initiate the financial analysis procedure and make system notations when necessary.
• Collect payments from self-pay patients and copays from insured patients.
• Explain consent forms, privacy notices, and registration documents to patients during registration.
• Resolve registration and insurance issues in a timely manner.
• Maintain accurate records and documentation.
• Coordinate with clinical staff, physicians’ offices, insurance companies, and other relevant staff as needed.
• Complete annual educational requirements within the assigned time frame.
• Maintain applicable state, federal, and Joint Commission regulatory requirements related to the department and, as appropriate, the hospital.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed