ER Registrar (7A-4P)

Jackson County Hospital District•Marianna, FL

About The Position

The ER Registrar interviews incoming patients or their representatives and enters the information required for admission into the computer database. The role also enters information received from other facilities, including specimens. The registrar collects patient demographic, insurance coverage, and authorization information to the best of their ability, taking the patient’s condition into account. The registrar provides patients or representatives with information about billing, the complaint process, patient rights and responsibilities, and visiting hours, and distributes hospital-specific literature accurately and promptly. The role helps patients access payment arrangements by referring them to the appropriate business office employee, initiates financial analysis procedures and system notations when needed, and collects self-pay payments and insurance copays. The registrar explains consent forms, privacy notices, and registration documents; resolves registration and insurance issues in a timely manner; maintains accurate records and documentation; and coordinates with clinical staff, physicians’ offices, insurance companies, and other relevant staff as needed. The position requires completion of annual education within the assigned timeframe and maintenance of applicable regulatory requirements.

Requirements

Complete annual educational requirements within the assigned timeframe.
Maintain applicable state, federal, and Joint Commission regulatory requirements related to the department and, as appropriate, the hospital.

Responsibilities

Interview incoming patients or their representatives and enter admission information into the computer database.
Enter information from other facilities, including specimens.
Collect patient demographic, insurance coverage, and authorization information to the best of their ability based on the patient’s condition.
Provide patients or representatives with information about billing, the complaint process, patient rights and responsibilities, and visiting hours.
Distribute hospital-specific literature accurately and in a timely manner.
Refer patients to the appropriate business office employee when payment arrangements are necessary.
Help initiate financial analysis procedures and make system notations when necessary.
Collect payments from self-pay patients and copays from insured patients.
Explain consent forms, privacy notices, and registration documents to patients.
Resolve registration and insurance issues in a timely manner.
Maintain accurate records and documentation.
Coordinate with clinical staff, physicians’ offices, insurance companies, and other relevant staff as needed.
Complete annual educational requirements within the assigned timeframe.
Maintain applicable state, federal, and Joint Commission regulatory requirements related to the department and, as appropriate, the hospital.