ER/ICU Patient Care Attendant

VCA Animal Hospitals•Clackamas, OR

About The Position

VCA Northwest Veterinary Specialists (NWVS) is a specialty veterinary practice in the Pacific Northwest with a 24/7/365 Emergency and Critical Care Department. The ER/ICU Patient Care Attendant helps maintain a safe, clean, and sterile hospital environment by following disease-control protocols, cleaning and maintaining the facility, processing laundry, and managing medical-supply inventory. The position supports patient care and hospital operations but does not include clinical duties. Attendants also help with basic husbandry for boarding patients in the ER/ICU. The role requires a positive attitude, a strong work ethic, and the ability to contribute to a team-oriented environment while providing considerate service to pets, clients, and colleagues. The posting lists schedules including Thursday–Saturday, 5 a.m.–5 p.m.; Sunday–Wednesday, 4 p.m.–2 a.m.; and Thursday–Saturday, 11 a.m.–11 p.m. One weekend day per week is required for full-time opportunities. Compensation is listed as $18.50–$21.00 per hour based on experience in one section, and $18.50–$20.00 per hour depending on experience, plus differentials, in another.

Requirements

Compassion for pets and people.
Ability to integrate new information into problem-solving.
Demonstrated excellence in communication, listening, and customer service skills.
Willingness to work non-traditional hours and varying shifts, including nights, weekends, and holidays.
Ability to lift up to 50 pounds and tolerate exposure to hazards including allergies, contagious disease, noise, odors, bites, scratches, and animal waste.
Ability to stand for extended periods.
Ability to bend, lift, push, pull, stretch, scrub, sweep, and mop repeatedly.
Ability to see fine detail in a variety of situations.
Ability to work efficiently and effectively under stressful conditions.
Ability to process information rapidly and accurately.
Ability to recognize when assistance is needed and ask for help.
Ability to cope with frustrating situations and remain calm.

Responsibilities

Clean kennels, cages, and public areas daily, following disease-control protocols.
Stock kennel and cleaning supplies as needed.
Process, receive, and stock shipments of medical supplies.
Clean, fold, and stock laundry throughout the clinic.
Help with basic husbandry of boarding patients within the ER/ICU.
Maintain overall facility cleanliness.
Keep ER/ICU areas stocked for medical teams.
Perform other duties as assigned.

Benefits

Free continuing education through online WoofU.
Paid vacation, sick time, and holiday pay.
Free mental health sessions through Lyra and wellness subscriptions through Headspace.
Referral bonuses.
Medical, dental, and vision insurance for employees and their families.
Health savings account and flexible spending account.
Pet-care discounts and discounts on Mars, Royal Canin, Hills, and other products.
Company-paid life and long- and short-term disability insurance.
Paid parental leave for new parents.
401(k) with company match.
Onboarding and development support.
Opportunities for growth and leadership roles at VCA, Mars, and other Mars divisions.
Associate-led equity, inclusion, and diversity groups.
Opportunities to give back through shelter partnerships and VCA Charities.