About The Position

The ER Attendant, also described as an Emergency Department Tech, performs patient-care tasks that do not require a license, as directed by a nurse. Duties may include helping patients with toileting, collecting specimens, taking vital signs, transporting patients, applying cardiac monitors, performing EKGs, and checking finger-stick glucose after appropriate training. The role may also perform clerical and secretarial duties for the assigned unit under the unit director’s direction. The attendant acts as the unit receptionist, responds to patient and visitor inquiries within the scope of practice, and orders and monitors selected office supplies, nutritional supplements, and forms. The position requires maintaining confidentiality regarding personal, financial, medical, and employment information about patients, families, and employees. The attendant follows and enforces accepted safety practices, reports hazards, takes appropriate action, and participates in safety instruction. Work is performed under RN supervision and according to department standards.

Requirements

  • Ability to read and write.
  • Proficiency in patient care and oral communication skills.
  • Ability to follow directions and perform work according to department standards under the supervision of an RN.
  • Emotional maturity and ability to function effectively under stress.
  • CPR certification required.

Nice To Haves

  • At least one year of experience as a Tech, preferably in the area of application.

Responsibilities

  • Perform non-licensed patient-care tasks as directed by a nurse, including toileting assistance, specimen collection, vital signs, patient transport, cardiac monitor application, EKGs, and finger-stick glucose testing after appropriate training.
  • Perform clerical and secretarial duties related to the assigned unit under the direction of the unit director.
  • Act as the unit receptionist and answer patient and visitor inquiries within the scope of practice.
  • Order and monitor selected office supplies, nutritional supplements, and forms.
  • Maintain confidentiality of personal, financial, medical, and employment information concerning patients, families, and employees.
  • Follow and enforce accepted safety practices, report hazards, initiate appropriate action, and participate in safety instructional programs.
  • Follow directions and perform work according to department standards under RN supervision.
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