Equities Production Support

Nomura Holdings, inc.•New York, NY
•$120,000 - $150,000•Onsite

About The Position

The Equity Derivatives Production Services team provides support for the Equity Derivatives business, including Sales, Trading, Risk Management, and Middle Office. It supports a complex suite of real-time front-office applications used by the Equities business, and owns and maintains in-house applications for position keeping, trade capture, real-time risk management, P&L attribution, and scenario stress calculation. The team is based on the trading floor, works directly with Front Office users to gather feedback and requirements, and collaborates with developers in New York, London, Hong Kong, Mumbai, and Tokyo to enhance and expand the platform. This role provides application support for Front Office Equity Derivatives platforms, troubleshoots Trading and Risk applications in real time, supports end-of-day processes, and manages incidents, releases, deployments, and disaster recovery/business continuity activities. It also analyzes user queries and service requests, tracks and prioritizes issues, collaborates with development teams, and automates tasks to reduce manual effort.

Requirements

  • At least 5 years of trade-floor or related support experience with Front Office trading systems.
  • Experience supporting Equity Derivatives and their associated lifecycle; experience supporting other derivatives products may also be considered.
  • A good understanding of risk management systems.
  • Strong technical and analytical skills, including SQL knowledge and some scripting experience.
  • Proficient user knowledge of UNIX and Windows.
  • Good problem-solving skills while working under pressure.
  • Excellent communication skills, ability to multitask, and ability to work toward tight deadlines.
  • Ability to work in a fast-paced trading environment.

Nice To Haves

  • Bachelor's degree in Computer Science, Information Systems, or Engineering (preferred).
  • Knowledge of derivatives product pricing and risk analysis.
  • Hands-on experience with Autosys or other scheduling platforms.
  • Knowledge of Incident, Problem, and Change Management processes.
  • Middleware knowledge, such as TIBCO RV.
  • Development skills in C#, kdb, or Python.
  • A good understanding of ITIL practices.

Responsibilities

  • Provide all levels of application support for Front Office Equity Derivatives platforms.
  • Troubleshoot and diagnose Trading and Risk applications in real time.
  • Collaborate with development teams on requirements gathering and systems development.
  • Support end-of-day processes for a complex Risk system in collaboration with Production Support teams in other regions.
  • Take ownership of problems and follow them through to completion while maintaining clear communication with stakeholders.
  • Use ServiceNow to record and track incidents, conduct releases, and perform Problem Management.
  • Track issues and prioritize workload.
  • Manage releases and deployments, and perform disaster recovery/business continuity management.
  • Manage user queries and service requests, including in-depth analysis of technical and/or business logic.
  • Automate tasks to reduce toil.

Benefits

  • The benefits are stated to rank #1 among competitors according to Aon's Benefit Index®.
  • The compensation package may include a sign-on bonus, restricted stock units, and discretionary awards.
  • Medical, financial, and other benefits may be offered, including 401(k) eligibility and paid time off such as vacation, sick time, and parental leave.
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