Equipment Technician - Coffee/Beverage M-F 7:00am to 3:30pm

REILY FOODS COMPANYMalden, MA
$18 - $23Onsite

About The Position

The Bench Equipment Technician is responsible for achieving the customer satisfaction goals of the department by repairing customer equipment in a timely, professional and complete manner. Service Technician work under the general Supervision of the Service Shop Team Leader and training will be provided.

Requirements

  • Excellent communication skills
  • Ability to perform well under pressure
  • High School Diploma or equivalent
  • Valid driver's license
  • Must be able to lift 50 lbs

Nice To Haves

  • Prefer 1 year experience as a technician but will consider mechanically inclined individuals

Responsibilities

  • Possess a basic understanding of all brands and configuration of equipment offered by New England Coffee Company including coffee, tea and related allied product preparation equipment
  • Familiar with wiring schematics
  • Possess basic diagnostic skills
  • Troubleshoot customer equipment and technical problems with member of the sales force over the telephone
  • Proactively detects and corrects potential problems before they occur
  • Completes clear and accurate work orders documenting service provided, parts used, and the results
  • Performs related duties as assigned by the Equipment Supervisor
  • Follow all safety procedures and participate in safety training.
  • Maintain safe and efficient use of equipment, tools, and person.
  • Report any injury or accident immediately to supervisor and/or any unsafe condition
  • Ensure the operation is providing food-safe, quality products which meet or exceed all product specifications and regulatory requirements
  • Assist with warehouse duties as needed

Benefits

  • 10 Paid Company Holidays
  • Generous Paid Vacation & Sick Time
  • Comprehensive, Affordable Medical, Dental & Vision Coverage for you and your family
  • Health Savings Account (HSA) with company contributions
  • Flexible Spending Accounts (FSA) & Dependent Care FSA (DCFSA)
  • 401(k) Retirement Plan with company match and discretionary profit sharing
  • Employee Assistance Program (EAP) and financial wellness resources
  • Company‑Paid Disability
  • Company‑Paid Life Insurance equal to 1.5× annual compensation
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