Equipment Support Manager

CEI Services•Fargo, ND

10d•$90,000 - $110,000•Hybrid

About The Position

Responsible for leading financial governance and billing integrity across equipment operations. This role is accountable for ensuring accurate cost allocation, improving data reliability, and driving performance against key Equipment Support KPIs that directly impact project cost and execution. This position can be located at any of our office locations: Phoenix, AZ; Clinton, IN; Indianapolis, IN; Centennial, CO; Irving, TX; or Fargo, ND. Based on the experience and skillset of the individual identified, we are open to a remote-based role with ability to travel to our office and field site locations to support events or department activities.

Requirements

Associates degree preferred and/or combination of education and experience
Five+ years relevant experience; supervisory experience preferred
Take reasonable care of your own and others’ health and safety and of those who may be affected by the day-to-day delivery of this role by taking personal responsibility for working toward the Company’s Zero Injury principles
Advanced proficiency in Excel (lookups, pivots, data cleaning) and the ability to navigate ERP and Telematics platforms at an expert level
Deep understanding of project cost-coding, accrual accounting, and the financial lifecycle of equipment utilization
High-level of proficiency in ERP systems and a strong understanding of how specialized data integrates with financial platforms
Ability to manage a team by delegating effectively while holding the team accountable
Strong communication skills with the ability to influence, advocate, and collaborate with stakeholders

Responsibilities

Establish and enforce standards for billing accuracy, accrual precision, and cost-coding compliance against Equipment Support KPIs
Provide strategic direction to the Equipment Support team, ensuring consistent execution across all projects and maintaining a high standard of service to field operations
Lead initiatives to improve data reliability within the Enterprise Resource Planning system (ERP)
Partner cross functional departments or vendors to optimize Equipment processes
Oversee the month-end rental accrual process and insurance allocation, ensuring all equipment is accurately captured and allocated properly
Own and support equipment utilization and spend reporting
Serve as a liaison between cross functional departments
Monitor insurance allocation and safety compliance documentation to mitigate financial and operational risks
Monitor team volume and reassign tasks dynamically to ensure the department meets weekly and monthly Equipment Support KPIs
Own the full lifecycle of the team’s talent, from participating in interviews and hiring to managing the offboarding process
Identify individual training needs within the team and drive accountability
Manage the annual performance review process and establish clear, measurable goals and feedback
Other duties as assigned

Benefits

Compensation $90,000 - $110,000 / year, commensurate with experience
Competitive pay with ongoing performance review and merit increase
401(k) with company match
Employee Stock Purchase Plan (ESPP)
Flexible spending account (Healthcare & Dependent care)
Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children
Diabetes Management
Telehealth Coverage
Prescription Drug Plan
Pet Insurance
Weight Management Drug Discount
Discounted National Gym Membership Network
Paid Time Off
Paid Holidays
Bereavement Leave
Military Leave, including Benefits Continuation
Employee Assistance Program
Short and long-term disability
Life insurance
Accidental death & dismemberment
Voluntary life insurance
Accident coverage
Critical illness coverage
Hospital indemnity coverage
Emergency Travel Assistance Program
Group legal plan