Equipment Supervisor

gategroup•Chantilly, VA

4d•$65,000 - $68,000

About The Position

The Equipment Supervisor oversees employees in the dish/EPA, pre-load, liquor/beverage, and transportation areas, ensuring timely completion of activities supporting catering operations. The role leads dish room and liquor/beverage process employees and maintains quality, safety, regulatory, and customer-specification standards. It supports efficient unit performance through workforce planning, cost controls, inventory and supply management, equipment maintenance coordination, employee development, and compliance with company policies and applicable labor agreements. The position is full-time, exempt, and based in a normal work environment. It has geographic responsibility for the USA, with no travel. The supervisor reports to the Manager, Ops, PP&WP and may have up to 75 direct reports, averaging 35 union employees. The role’s stated annual hiring range is $65,000–$68,000.

Requirements

High school diploma or GED.
At least 2 years of supervisory experience in a high-volume manufacturing, food production, restaurant, or catering environment, or equivalent related experience, preferred.
Strong, effective leadership skills and ability to manage a staff of 30 or more hourly employees.
Ability to train others.
Ability to give employees positive and negative feedback daily.
Excellent time-management skills and ability to handle multiple tasks while prioritizing effectively.
Strong organizational, analytical, communication, and leadership skills.
Ability to make operational changes to improve the work environment and unit performance.
Basic computer skills and working knowledge of Microsoft Office products.
Ability to obtain ServSafe Certification.
Ability to communicate clearly and effectively in speaking and writing, listen attentively, and ensure communication is understood.

Nice To Haves

Associate degree.
Current or previous labor relations experience.
ServSafe Certification.
Bilingual ability in English and Spanish, Chinese Mandarin, Vietnamese, Hindi, or Polish.

Responsibilities

Lead and direct dish room and liquor/beverage process employees.
Ensure quality production standards are maintained for all accounts.
Maintain company policies and procedures and airline customer specification books, serving as a knowledgeable resource on them.
Prepare required management reports, including attendance, HACCP, and labor reports.
Ensure safety, quality, customer-specification, regulatory, and company-policy compliance.
Ensure specifications, airline diagrams, and other standards match airline requirements.
Ensure products are coded according to Gate Gourmet procedures.
Conduct inventory of company products and customer materials to promote proper use and minimize waste.
Complete storeroom requisitions to maintain adequate supplies.
Maintain daily temperature logs and other required logs and reports.
Coordinate with maintenance staff on scheduled preventive maintenance and report repair or maintenance issues promptly.
Control food and other controllable costs and work with management to improve unit performance.
Evaluate, coach, and counsel employees; prepare corrective actions and liaise with HR and other support functions as appropriate.
Balance workflow and allocate responsibilities among employees on each shift.
Determine whether to call in employees to cover staffing needs, including absences, leave, and volume changes.
Work with department leaders to determine staffing levels by shift.
Ensure compliance with Wage & Hour policy, including rest and meal breaks and required company processes.
Train and monitor employees on proper work procedures to support productivity and control labor and food expenses.
Monitor daily manpower planning and schedule employees.
Support employee retention and reduce turnover.
Prepare employee corrective actions in compliance with applicable union or collective bargaining agreements.
Review employees in the chain of command to ensure correct cost centers and job titles.
Verify union employees’ pay rates against wage scales and seniority.
Comply with required company policies, procedures, processes, and training.