Equipment Specialist - Dental

Patterson Dental Supply•Tampa, FL

About The Position

Patterson Dental is seeking a business-minded Equipment Sales Specialist to promote and generate sales of dental equipment products and services within a defined territory. The role regularly contacts dental offices and collaborates with other sales professionals to identify, qualify, and close equipment sales. It also coordinates equipment installation and initiates and manages new or remodeled dental office design projects. The specialist drives profitable growth across multiple equipment categories by developing relationships with doctors and practice staff, acquiring new accounts, generating referrals, and planning customer events and demonstrations. The role involves preparing for sales visits, developing business and client-specific strategies, understanding customer needs and industry trends, and explaining equipment and technology solutions and their financial benefits. The position also manages facility projects from planning through completion, including reviewing plans and blueprints, coordinating with designers and contractors, and monitoring schedules and accuracy. After sales, the specialist provides product support, answers questions, resolves problems, monitors customer satisfaction, and helps customers select service providers based on their needs. Compensation is commission-based.

Requirements

Bachelor’s degree in a related field and 3 to 5 years of business-to-business outside sales experience, or an equivalent combination of education and experience; listed as preferred.
Valid driver’s license.
Strong initiative and exceptional customer service, planning, and organization skills.
Effective interpersonal and communication skills, including the ability to present and negotiate.
General computer proficiency, including knowledge of Microsoft Office.

Nice To Haves

Three or more years of dental industry experience.
Previous success attaining and exceeding sales goals.

Responsibilities

Drive profitable sales growth across multiple equipment categories.
Develop relationships with doctors and key practice staff.
Use cold-call strategies to acquire new accounts and generate referrals from current customers and manufacturers’ representatives.
Plan, coordinate, and schedule events such as technical demonstrations and co-travels.
Prepare for sales visits and develop general and client-specific sales strategies and short- and long-term business goals.
Seek information about Patterson products and services, competitive intelligence, and industry developments; analyze customer businesses for needs and sales opportunities.
Coordinate with other Patterson sales professionals to demonstrate and sell equipment and technology.
Identify opportunities to discuss equipment and technology solutions based on customer needs and emerging dental-industry trends.
Explain the features, benefits, return on investment, and tax advantages of equipment and technology solutions.
Use computer software to draw plans for new or remodeled facilities.
Prepare project schedules and monitor new or remodeled facility projects for on-time completion and accuracy.
Evaluate project plans and blueprints; coordinate with designers and subcontractors or contractors to inspect work; suggest modifications when needed.
Provide post-sale customer support, demonstrate proper product or equipment use, respond to queries, answer questions, and resolve problems promptly.
Hold client relationship meetings to monitor satisfaction with Patterson service and support and explain available value-added services.
Consult with customers on selecting real estate agents, general contractors, and other service providers based on their needs.