Equipment Service Coordinator - St. James

C & B Ag • Saint James, MN

4d • Onsite

About The Position

C & B Operations, LLC is seeking an Equipment Service Coordinator for its John Deere dealership in St. James, MN. This role reports to the service manager and involves working primarily in the service department with some office administrative tasks. The ideal candidate will have strong attention to detail and a passion for customer service in a fast-paced environment.

Requirements

• Excellent organizational skills and attention to detail
• Good people and communication skills
• Previous accounting experience/knowledge
• Proven experience in providing excellent customer service
• Excellent computer skills and comfortability with Microsoft Office suite
• Valid driver’s license and a safe driving record
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling

Responsibilities

• Assist in the control of each service invoice ensuring accuracy and completeness under the guidance of the service manager.
• Update customer profiles using equipment, hours, or other information from customer work orders.
• Monitor service repair completion progress, close work orders, and generate customer invoices.
• Prepare service technician efficiency reports.
• Field internal and external customer inquiries to the service department.
• Greet visitors and answer phones.
• Prepare bank deposits and balance cash receipts, credit card receivable accounts.
• Assist store manager with accounts receivable collection.

Benefits

• Competitive pay based on your experience
• Medical, Dental, Vision, and Accident Insurance
• Short-Term Disability
• Life Insurance
• 401K with Company Match
• Progressive Paid Time Off and Paid Holidays – starting at 3 weeks of PTO in the first year.
• Opportunities to grow – We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed