Equipment Operator Foreman

City of Raleigh North Carolina•Raleigh, NC

3d•Hybrid

About The Position

This position is assigned to the Operations Division of the Solid Waste Services Department. The primary purpose of this role is to provide daily oversight and direction to a line of service for Solid Waste Operations. This position performs approximately 70% of time in the field and 30% in the office. This position provides primary support to Solid Waste Service Supervisors. The Equipment Operator Foreman may be assigned to any line of service (garbage, yard waste, bulky, recycle, XX). Assignments may change based on skill set and needs of the department. Equipment operator foreman should be able to fully function within any room and should willingly and unselfishly offer support to any room and fellow equipment operator foreman who may need their assistance. Collaboration between Equipment operator foreman and rooms is required and expected. This position provides feedback on employee performance. Work includes directing and leading front-line employees; Performs and/or oversees the completion of route collection; resolving customer complaints; reviewing and analyzing performance and implementing improvements; and assisting with budget formulation. Equipment operator foremen are responsible to hold themselves and drivers accountable to their job responsibilities and exercise them consistently, fairly and in good faith.

Requirements

High School diploma or G.E.D. equivalency
3 to 5 years' experience in light to medium construction equipment operation, or related work OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted
Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
Valid North Carolina Class A OR Class B Commercial Driver's License with a satisfactory driving record or the ability to obtain within 90 days of hire
Supervisory principles, practices and techniques (based on assignment).
Practices and methods of coaching and leading the work of others (based on assignment).
Techniques and methods for organizing, prioritizing, assigning and monitoring work (based on assignment).
Standard practices, methods and materials of assigned work.
Standard system functions and methods of assigned work.
Project management principles and practices.
Business math concepts.
Filing and record-keeping principles.
Occupational hazards and applicable safety principles and practices.
Uses and properties of supplies and equipment.
Applicable federal, state and local laws, codes, regulations (based on assignment).
Customer service principles.
Specialized equipment relevant ant to area of assignment.

Responsibilities

Serve as lead worker by assigning work and monitoring work completion.
Provides oversight to assigned solid waste service routes and crews.
Makes recommendations and suggestions on any needed disciplinary action(s) to Solid Waste Services Supervisors based on employee actions, behavior, performance, or conduct.
Provides feedback to Solid Waste Services Supervisors regarding employee performance for the performance evaluation process including mid-year review and final review.
Assists Solid Waste Services Supervisors with support, feedback, and insight during the employee evaluation period regarding employee behavior, productivity, development, etc.
Assists Solid Waste Services Supervisors with developing and training employees for promotional opportunities who display or express the desire to assume leadership roles in the department.
Provides solid waste services in support of the department; selects proper maintenance equipment for assignment; monitors work site safety; performs work following established safety policies and procedures and applicable codes and regulations.
Assisting with training and orientation of new hires.
Verify Pre and Post Trip Inspections - Verify Drivers complete and sign DVIRs and daily required pre and post trip inspection on assigned equipment before departing and returning from their daily routes.
Verify Route Completion – Ensure drivers complete their assigned route and/or set up route daily.
Ensure Route Efficiency - Ensure their assigned room works efficiently, and drivers complete their assigned routes within the expected time limits.
Resolve City Works Complaints – Verify and complete their assigned City Works work orders.
Process and assign work orders and service requests; prepares and maintains activity records, correspondence, and standard performance reporting.
Review routes during a shift to balance the workload and mitigate vehicle breakdowns or accidents.
Resolve customer complaints.
Process work orders and service requests.
Delegate failed collections.
Respond to vehicle accidents and personal injuries and assist with the reporting and investigative process.
Monitor and tracks inventory supply levels; initiates orders to replenish inventory; restocks supplies.