Equipment Manager, USA

Evolution • Philadelphia, PA

5d

About The Position

The Equipment Manager supports live gaming operations by leading Equipment Specialists across multiple locations and ensuring table equipment is secure, compliant, and performs effectively. The role manages procurement, delivery, budgeting, and planning; improves equipment processes; works with suppliers and global teams; and supports development and testing of new equipment solutions. It also provides technical support and training, represents the Equipment Unit during audits and regulatory calls, and reports status updates to senior management. Extended travel is required, and flexibility to work outside regular office hours and on weekends when necessary is expected.

Requirements

• Microsoft Windows maintenance knowledge.
• Basic Microsoft Server maintenance knowledge.
• Good computer hardware knowledge, including installation and troubleshooting, and an understanding of network architectures.
• Previous IT and/or technical background.
• Understanding of electronics and technical principles.
• High sense of responsibility and ability to work both as part of a team and independently without supervision.
• Strong problem-solving skills and ability to work under pressure.
• Flexibility to work outside office hours and on weekends when necessary.
• Flexibility to travel for extended periods.

Nice To Haves

• Photography or lighting experience is beneficial but not required.
• Linux knowledge is advantageous.

Responsibilities

• Oversee Equipment Specialist representatives across assigned locations to ensure equipment processes are completed correctly and the team maintains high standards.
• Supervise Equipment Specialist representatives to improve equipment-related studio KPIs.
• Manage procurement and delivery of table equipment for all locations.
• Conduct market research and communicate with suppliers.
• Visit manufacturing plants to improve and adapt equipment to company needs.
• Plan and perform process optimization to improve equipment performance.
• Ensure equipment-related processes comply with internal controls approved by gaming control boards.
• Ensure sensitive table equipment is kept in a safe and secure studio environment.
• Analyze table equipment issue data across all locations.
• Represent the Equipment Unit during audits and regulatory calls concerning table equipment matters and issues.
• Plan and manage equipment budgets for existing operations and new games.
• Coordinate operational and implementation tasks with departments such as Floor Operations.
• Research and develop new products, including inventing table equipment prototypes.
• Organize prototype equipment tests and collect data for analysis and conclusions.
• Monitor and audit equipment processes, including inspection, storage, and utilization.
• Train Equipment Specialist representatives.
• Perform equipment maintenance when needed.
• Assemble, install, and dismantle electronic equipment when needed.
• Conduct or coordinate training sessions for new equipment with other departments when needed.
• Regularly report status updates to senior management.

Benefits

• Competitive salary.
• Medical, dental, and vision coverage with low-cost premiums.
• Generous paid time off.
• 401(k) plan with company match.
• Career development and growth opportunities.
• Nationwide discounts on shopping, travel, dining, and entertainment.
• Monthly wellness reimbursement.
• Referral bonus program.
• Modern office with premium amenities and refreshments.
• Collaborative culture focused on innovation, achievement, and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed