About The Position

The position is located in the NEXCOM Equal Employment Opportunity Office and serves on the Equal Employment Opportunity staff. At NF4A, this is a first-level developmental position that provides guidance and instruction in EEO and assists higher-level specialists in carrying out enterprise-wide EEO programs and providing departmental technical support. The incumbent may progress non-competitively to Equal Employment Opportunity Specialist NF-04 SC 4B after completing qualification requirements training, expected to take approximately one year. Advancement requires at least six months of experience in the current position. At NF4B, the specialist is responsible for EEO program development, administrative evaluations, and/or advisory functions. Duties may vary by competency level and include supporting complaint processing and investigations, alternative dispute resolution, reporting, barrier analysis, diversity and affirmative employment activities, and EEO training.

Requirements

  • NF4A: Requires a total of five years in any combination of qualifying general experience, education substitution, and specialized experience.
  • NF4A general experience: Three years of administrative, investigative, technical, or other responsible work demonstrating written and oral communication, investigation and problem-analysis, ability to interpret and explain technical material such as regulations, laws, or court decisions, and ability to work effectively with people regardless of socioeconomic background.
  • Education may substitute for general experience: One year of academic study above high school may substitute for nine months of experience, up to a four-year bachelor's degree substituting for three years of general experience.
  • NF4A specialized experience: Two years of progressively responsible analytical, interpretative, and judgmental work demonstrating knowledge of federal EEO principles, practices, laws, regulations, and methods; personnel policies and practices; ability to analyze organizational policies and practices to identify EEO barriers and propose solutions; and knowledge of employment problems faced by women, minorities, veterans, people with disabilities, workers over 40, or other relevant groups.
  • NF4B: Requires a total of six years of experience in any combination of the listed general experience and/or education and specialized experience.
  • NF4B specialized experience: Three years of progressively responsible analytical, interpretative, and judgmental work demonstrating knowledge of federal EEO principles, practices, laws, regulations, and methods; personnel policies and practices; ability to analyze organizational policies and practices to identify EEO barriers and recommend solutions; and knowledge of specific employment challenges faced.

Responsibilities

  • Assist with administering and processing EEO complaints, providing informal counseling, and preparing and conducting investigations under general oversight of an EEO Specialist.
  • Monitor complaints for compliance with federal complaint-process requirements and alert the EEO Specialist to matters requiring immediate attention.
  • Assist in establishing facts and conducting analysis and evaluation of complaints; assist with mediations and informal negotiations as needed.
  • Promote Alternative Dispute Resolution (ADR) and mediation to complainants and serve as an ADR Convener Advocate to support an effective process.
  • Coordinate ADR scheduling with management associates, subject-matter experts, complainants’ representatives, and DoD Investigators.
  • Support the ADR Program Manager by entering data into the DON ADR Tracker System and generating mediation documents.
  • Use EEO databases and spreadsheets to track complaint processes.
  • Review drafted settlement agreements for compliance.
  • Assist with monthly, quarterly, and annual reporting of informal and formal EEO complaints across NEXCOM Headquarters and field activities.
  • Consult with line officials on complaint resolutions and prepare draft recommendations for acceptance or dismissal of complaints for the EEO Complaints Manager.
  • Participate in the NEXCOM Barrier Analysis team by compiling reports and analyzing statistical data on workforce diversity and representation; identify trends and recruitment problem areas.
  • Monitor and compile field-activity statistical data for the Six Steps to Diversity Affirmative Employment Program.
  • Assist EEO Specialists with EEO training for Navy Exchange System associates, including RA, ADR, and POSH topics, as requested.
  • After certification by DON's Center of Excellence, conduct mediations on occasion and evaluate ADR surveys.
  • Perform other related duties as assigned.
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