Equal Employment Opportunity (EEO) Specialist

Jersey City, City of•Jersey City, NJ

About The Position

The Business Administrators Office of the City of Jersey City seeks an Equal Employment Opportunity (EEO) Specialist to support the EEO Office. The role is divided approximately evenly between conducting investigations and preparing reports, and managing day-to-day office operations, including filing, responding to inquiries, maintaining databases, drafting documents, and assisting with EEO training materials. The specialist investigates complaints related to the unit’s work by determining their nature, gathering information, processing complaints, and forwarding them to the appropriate agency when necessary. The role may involve visiting premises, conferring with individuals, and conducting special and confidential investigations. The specialist also prepares informational materials, maintains records and files, and learns to use the electronic and manual recording and information systems used by the agency, office, or related units. Other duties may be assigned. The position allows up to one scheduled telework day per week under a pre-approved schedule. Employees with approved telework agreements may request one additional unscheduled telework day per week, subject to Department Director approval and operational needs. Employees maintain their normal work hours while teleworking. The employee must eventually pass and qualify for this Civil Service title. The role is subject to New Jersey First Act residency requirements.

Requirements

One year of experience collecting facts and obtaining information by observing conditions, examining records, and interviewing individuals.
Must eventually pass and qualify for the Civil Service title.
Must meet the residency requirements set forth by the New Jersey First Act.

Nice To Haves

Bachelor’s degree in legal studies, criminal justice, psychology, or a related area.
Two to four years of qualified experience.

Responsibilities

Conduct investigations and prepare reports, spending approximately 50% of the time on these duties.
Handle day-to-day EEO Office work, including filing, responding to inquiries, maintaining databases, drafting documents, and assisting with EEO materials and training preparation.
Investigate complaints related to the unit’s work by determining their nature, gathering information, processing complaints, and forwarding them to the appropriate agency when appropriate.
Visit premises and confer with individuals regarding complaints and related issues, when needed.
Conduct special and confidential investigations, when needed.
Gather information for, edit, and prepare informational bulletins, newsletters, and leaflets to promote understanding of the unit’s program.
Prepare accurate, sound, and informative reports.
Establish and maintain records and files.
Learn to use the electronic and manual recording and information systems used by the agency, office, or related units.
Perform other duties as assigned.