EQUAL EMPLOYMNT OPPORTUNITY SPEC (II)

NEXCOM•Virginia Beach, VA

About The Position

This position is located in the NEXCOM Equal Employment Opportunity Office and serves as an Equal Employment Opportunity Specialist on the EEO staff. The specialist is delegated responsibility for EEO program development, administrative evaluations, and advisory functions. The role administers and monitors EEO complaints, conducts analysis and reporting, supports complaint resolution, and helps develop and administer complaint-processing procedures. It also manages and analyzes reasonable accommodation requests, supports related training and interpretation services, and maintains case information in Department of the Navy systems. The position works under general supervision, plans and carries out work independently, and consults the supervisor on unexpected problems or controversial issues.

Requirements

Six years of total experience, consisting of three years of general experience and three years of specialized experience, subject to the stated education substitution for general experience.
General experience must demonstrate skill in written and oral expression; investigating and analyzing problems; reading, understanding, interpreting, and explaining technical materials such as regulations, laws, or court decisions; and working effectively with people regardless of socioeconomic background.
For the general-experience requirement, academic study above the high school level may substitute at one year of study for nine months of experience, up to a maximum of a four-year bachelor's degree substituted for three years of general experience.
Three years of progressively responsible specialized experience involving analytical, interpretative, and judgmental work.
Specialized experience must demonstrate knowledge of the principles, practices, laws, regulations, and methods of Federal EEO; knowledge of personnel policies and practices; and the ability to analyze organizational policies and practices to identify EEO barriers and recommend solutions, together with knowledge of specific employment challenges.

Responsibilities

Administer EEO complaints; provide counseling; and prepare and perform investigations and adjudication for the Navy Exchange System.
Monitor complaints to ensure effective and efficient completion, and expedite processing when necessary.
Compile monthly, quarterly, and annual reports of informal and formal EEO complaints for NEXCOM Headquarters and field activities.
Compile, report, and analyze statistical data to evaluate EEO program effectiveness and measurable representation; determine trends, identify recruitment problem areas, and monitor field-submitted data.
Establish facts and analyze and evaluate complaints; mediate and negotiate informal adjustments with management officials, complainants, DoD investigators, and attorneys when possible.
Consult with cognizant line officials to develop complaint resolutions and prepare final Headquarters-level recommendations on acceptance or dismissal of EEO complaints.
Assist in developing, implementing, and administering EEO complaint-processing procedures.
Conduct EEO training for Navy Exchange System associates as requested and provide input for EEO programs.
Research and oversee the tracking, management, monitoring, and administration of reasonable accommodation requests to ensure timely processing and adherence to EEOC, DON, and DoD requirements.
Facilitate reasonable accommodation training for management and associates at all levels.
Coordinate interpretation services for individuals with disabilities and/or language barriers as needed.
Update DON NEAT systems and case files to support accurate processing of reasonable accommodation cases.
Perform statistical analysis of reasonable accommodations for reporting purposes.
Analyze reasonable accommodation requests and advise management on effective accommodations.
Plan and carry out work independently, selecting appropriate techniques and methods; advise the supervisor of unexpected problems or controversial issues and propose approaches to resolve them.
Perform other related duties as assigned.