EQ County Support Supervisor

State of Oklahoma • Oklahoma City, OK

10d • Hybrid

About The Position

The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees: Generous state-paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. A Retirement Savings Plan with a generous match. 15 days of paid vacation and 15 days of sick leave for full-time employees the first year. 11 paid holidays a year. Paid Maternity leave for eligible employees. Employee discounts with a variety of companies and venders. A Longevity Bonus for years of service.

Requirements

• Knowledge of Property valuation and appraisal techniques for rural and urban real estate;
• Knowledge of Computer assisted mass appraisal techniques of real and personal property;
• Knowledge of State laws specific to ad valorem tax;
• Knowledge of Leadership abilities to initiate and recommend changes in work methods to improve agency or division performance;
• Knowledge of Legislative impacts on ad valorem;
• Knowledge of Agency policies and procedures;
• Knowledge of State and federal legislation related to assigned agency programs;
• Knowledge of Modern office methods and procedures, including computer technology related to accounting systems;
• Seeks to build relationships and team climate in which employees are encouraged to meet their full potential and promote agency excellence.
• Ability to Explain tax assessment processes to local tax officials;
• Ability to Make presentations to groups of valuation professionals;
• Ability to Organize and motivate departmental staff;
• Ability to Establish and maintain effective working relationships with employees and other divisions;
• Ability to Effectively communicate and articulate verbally and in writing;
• Ability to Maintain a professional demeanor in all situations;
• Ability to Demonstrate creativity and innovation in meeting customer and business needs;
• Ability to Read, interpret, and apply various rules and regulations.
• Skills in: Exceptionally detail-oriented; Accuracy is a must.
• Skills in: Strong computer skills;
• Skills in: Excellent skills in Microsoft applications, with an emphasis in Excel;
• Skills in: Strong written and verbal communication skills;
• Skills in: Strong problem solving, analytical, and technical skills;
• Skills in: Time management skills with the ability to meet deadlines;
• Skills in: Organize and motivate departmental staff;
• Skills in: Establish and maintain effective working relationships with employees and other divisions.
• A Bachelor’s degree in accounting, economics, mathematics, statistics, finance or business administration;
• OR advanced accreditation for Oklahoma County Assessors and Deputies as certified by Oklahoma State University Center for Local Government Technology:
• AND four (4) years of experience in appraising or assessing real estate, financial auditing, computerized mapping, land records research, or as a real estate abstractor;
• OR an equivalent combination of education and experience, substituting one year of general above listed experience for each year of the required education.

Nice To Haves

• Preference may be given to applicants that are OSU CLGT accredited in the Assessor Training and Accreditation (ATAP) program.

Responsibilities

• Communicates job expectations and offers professional growth opportunities for direct reports.
• Plans, monitors, and assesses job performance.
• Aids in the coaching, counseling, and discipline of employees.
• Immediately addresses performance areas of concern and follows the Progressive Discipline Guidelines.
• Oversees the staff selection process and training.
• Develops, coordinates, and enforces systems, policies, and procedures.
• Provides technical assistance to management, and the general public by providing information that pertains to the regulations and procedures of Ad Valorem.
• Analyzes processes and workflows for inefficiencies and makes recommendations for enhancement.
• Prepares supervisory reports on workflow assessment findings, system process results and revenue tracking.
• Collaborates with Ad Valorem Administrators in developing the strategic goals for the section while considering potential impact to other sections and divisions.
• Gathers and categorizes statistical data as required for process analysis and improvements.
• Reviews and assigns tasks or projects to staff.
• Conducts property appraisal activities through physical inspection of properties, research of records, comparisons to similar properties, establishing fair cash values, and determining appropriate tax assessments.
• Participates in the Annual Equalization Study and/or other performance-based audits as may be required by determining assessment levels, the dispersion of assessments in each county for each classification of property and other statistical analysis which may be required.
• Assists County Assessors by conducting training, seminars, and workshops at counties, schools, and conferences; and advising assessors of proper methodology for the appraisal of real and personal property as related to computerized mass appraisal and statistical data analysis.
• Other duties as assigned.

Benefits

• Generous state-paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• A Retirement Savings Plan with a generous match.
• 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
• 11 paid holidays a year.
• Paid Maternity leave for eligible employees.
• Employee discounts with a variety of companies and venders.
• A Longevity Bonus for years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager