Epicor Technical Specialist I

Yazoo Mills, Inc. • Oxford Township, PA

5d • Hybrid

About The Position

Epicor Technical Specialist I assists with the development, implementation, administration, integration, and ongoing improvement of the organization's Epicor ERP application. This position works closely with stakeholders to understand operational and technical requirements, and translate those requirements to assist in effective technical solutions. Ensures Epicor ERP integrates successfully with other integrated systems.

Requirements

• Bachelor's degree in Computer Science or related experience.
• 5 years' Epicor ERP experience, 10.2 and Kinetic.
• SQL, C#, Crystal Report, SSRS experience.
• Experience creating/modifying the Epicor Kinetic UI using Application Studio.
• Proficient in Microsoft Excel.
• Understanding of business processes (finance, operations, inventory, etc.).
• Manufacturing environment experience required.
• Experience with ticketing systems and documentation practices.
• Strong analytical thinking and attention to detail.
• Strong troubleshooting and problem-solving skills.
• Possesses the willingness and aptitude to ‘figure it out’.
• Ability to manage multiple tasks and prioritize effectively.
• Ability to learn complex systems and processes quickly.
• Customer-focused mindset.
• Adaptability and willingness to grow into a specialized role.
• Collaborative, with the ability to work independently.

Nice To Haves

• Epicor DMT experience a plus.

Responsibilities

• Identify recurring issues and participate in implementing long-term corrective solutions.
• Support Epicor technical solutions including dashboards, BAQs, BPMs, UBAQ's, Application Studio customizations, and reports.
• Administer Epicor users, security, menus, and access permissions.
• Import, export, and validate data using Epicor Data Management Tool (DMT).
• Assist with ERP integrations and data interfaces between Epicor and third-party applications.
• Work with internal stakeholders to understand business processes and system needs.
• Provide Epicor ERP training to end users.
• Participate in testing, upgrades, and implementations.
• Create and maintain documentation for Epicor ERP processes, workflows, and support procedures.
• Collaborate with vendors and developers on issue resolution and enhancements.

Benefits

• Competitive Wages.
• Health, Dental, Vision, 401(k), Life Insurance, Short Term Disability, 8 paid Holidays, Paid Time Off and more.
• Celebration of milestones and successes along with an occasional pop-up surprise to let our employees know we appreciate all of their hard work and dedication.
• Career Development by promoting from within and on-the-job training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level