Epicor Kinetic Administrator

Main Line Talent Group•Eau Claire, WI

2d•Hybrid

About The Position

Our client, an established engineer-to-order manufacturer of industrial equipment serving customers worldwide, is hiring a business-focused Epicor Kinetic Cloud Platform Owner. The company is completing its move to Kinetic Cloud and needs a long-term owner to see the implementation through and then drive ongoing support and improvement. This permanent, full-time role blends business process ownership, functional administration, and hands-on Kinetic development. The role partners closely with finance, engineering, manufacturing, procurement, sales, and operations in a complex engineer-to-order (ETO) and configure-to-order (CTO) environment. A dedicated integration resource is planned to provide support. The position is based in the Eau Claire, Wisconsin area. Full-time onsite work is preferred, with relocation assistance available. A hybrid schedule may be considered, requiring at least one full week onsite each month and additional onsite time for key milestones such as testing, training, and go-live. Regional candidates are preferred.

Requirements

Bachelor’s degree in accounting, finance, operations management, business, computer science, or a related field.
At least 5 years of Epicor experience, including at least 3 years on Kinetic Cloud.
Hands-on experience with at least two Kinetic Cloud upgrades.
At least 5 years in a hands-on business role such as finance, accounting, procurement, operations, manufacturing, sales, or engineering.
At least 5 years leading business process improvement or reengineering.
At least 5 years writing requirements, requirements documents, and process flows.
Two or more full lifecycle implementations of a tier 1 ERP such as SAP or Oracle.
Experience building and maintaining complex BPMs.
Experience with PCIDs, warehouse management, and logistics solutions.
Proven track record serving as a bridge between business and technical teams.
Experience in a matrix organization and ability to work independently with minimal direction.
Strong communication, facilitation, and advisory skills.
Proficiency with Word, Excel, PowerPoint, Visio, and Project.
Ability to manage multiple complex priorities in a fast-paced, deadline-driven setting.

Nice To Haves

Advanced degree.
Experience at a manufacturing company with $300M+ in revenue, ideally in an ETO/CTO environment.
Integration experience with MuleSoft.
Experience with Salesforce Service Cloud and Revenue Cloud.
Experience supporting Avalara and Concur integrations.

Responsibilities

Act as the primary administrator and go-to expert for Kinetic Cloud, including responding to day-to-day user questions.
Manage configuration, environments, upgrades, patches, and system performance.
Design and maintain role-based security, segregation of duties, and audit and compliance controls.
Own user provisioning, access reviews, and security governance.
Establish and enforce master data governance for items, units of measure, vendors, and the chart of accounts.
Configure Kinetic to meet business requirements and objectives.
Lead process improvement efforts across the business, focusing on usability, efficiency, and scalability.
Build and maintain BPMs, reports, and analytics, and support ECM, APIs, and integrations.
Support connected third-party applications, including tax, CRM, integration, and expense platforms.
Create training materials and programs that drive user adoption.
Test new and modified functionality and troubleshoot issues, working with vendors when needed.
Champion change management and challenge established practices.