Epic Tapestry Contracts Administration Analyst
About The Position
The Epic Tapestry Contracts Administration Analyst designs, configures, implements, optimizes, and supports Epic Tapestry solutions for Priority Health operations. The role partners with business stakeholders, operational leaders, claims teams, and technical teams to translate business requirements into scalable Epic solutions that improve contract administration, provider relations, and core claims administration. The analyst serves as a subject matter expert in Epic pricing and reimbursement functionality. Accountabilities include workflow analysis, solution design, Epic configuration, testing, implementation support, production issue resolution, and ongoing system optimization. The position also supports large-scale transformation initiatives and operational readiness activities. This is a full-time, day-shift position at Priority Health in Grand Rapids, Michigan, with a scheduled workweek of 40 hours, Monday through Friday, from 8:00 a.m. to 5:00 p.m. Weekend frequency is variable.
Requirements
- Associate's degree or equivalent.
- At least 2 years of relevant experience planning, designing, testing, implementing, supporting, or analyzing programs and software, and/or participating in multiple phases of an integrated system implementation.
- Experience translating business requirements into technical solutions.
- Complete Epic Tapestry and/or Healthy Plan Build certification within 270 days of hire.
Nice To Haves
- Bachelor's degree or equivalent.
- Epic Tapestry and/or Healthy Plan Build certification held upon hire.
- Experience working in health plan administration.
Responsibilities
- Design, build, test, and maintain Epic Tapestry functionality, including pricing and reimbursement configuration in collaboration with claims teams.
- Gather and analyze business requirements and translate them into scalable workflow and system solutions.
- Configure and optimize contracts, fee schedules, contract linkage, reporting tools, and operational workflows.
- Conduct impact analysis and troubleshoot production issues to minimize operational, member, and provider impacts.
- Support system integrations, data exchanges, and interoperability initiatives.
- Develop and execute unit, integrated, regression, and user acceptance testing plans for implementations and system upgrades.
- Partner with operational and technical teams to improve business processes and adoption of Epic functionality.
- Create and maintain documentation, training materials, workflow diagrams, and knowledge articles.
- Maintain compliance with Digital Services change management standards and processes.
- Support go-live readiness, release management, change control, and ongoing production support.
- Use reporting, registries, and analytics to monitor performance and identify workflow improvement opportunities.
Benefits
- Comprehensive benefits package addressing financial, health, and work/life balance goals.
- On-demand pay program powered by Payactiv.
- Discounts on restaurants, phone plans, spas, and other items.
- Optional identity theft protection, home insurance, and auto insurance.
- Traditional and Roth retirement options with service contribution and matching savings. Eligibility for benefits is determined by employment type and status.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
