Summer 2027 Epic Systems Analyst / Epic AI enGen Undergraduate Internship

Highmark Health•Pittsburgh, PA

About The Position

The Summer 2027 Epic Systems Analyst / Epic AI Undergraduate Internship offers students practical, hands-on experience supporting healthcare technology solutions within the Provider Technology Solutions organization. The intern will work with Epic Analysts, Business Relationship Managers, Informaticists, and healthcare stakeholders to evaluate, optimize, and enhance healthcare technology solutions. The program provides exposure to Epic systems, healthcare operations, clinical technology, artificial intelligence, data analysis, process improvement, and related career opportunities. Interns contribute to initiatives involving process development, workflow improvement, AI-enabled solutions, and technology enhancements supporting clinicians, providers, and healthcare teams. Typical work includes analyzing system and AI-related data, documenting workflows and business processes, supporting Epic enhancements, collaborating with cross-functional workgroups, conducting research and analysis, preparing reports and presentations, and helping develop procedures and operational improvements. Through mentorship and project-based learning, participants develop analytical, technical, communication, and business skills. Under supervision, the intern provides entry-level professional services for the assigned area, receives guidance and training from senior personnel, participates in projects and initiatives, and conducts research and reporting that may include recommendations or alternative proposals. The role requires compliance with company policies, the Code of Business Conduct, HIPAA privacy requirements, and information security guidelines. Applicants must be independently authorized to work in the U.S.; visa sponsorship is not offered for this role.

Requirements

Full- or part-time enrollment in an accredited college or university baccalaureate program.
Must be independently authorized to work in the United States; visa sponsorship is not offered.
Effective communication skills when interacting with colleagues, clientele, and internal or external constituencies.

Nice To Haves

Currently pursuing a degree in Computer Science, Information Science, Data Science, or a related technical discipline.

Responsibilities

Support the day-to-day operating objectives of the assigned area.
Participate in projects and programs suited to the needs of the assigned area.
Participate in planning and implementing projects and initiatives.
Analyze system and AI-related data.
Document workflows and business processes.
Support Epic enhancement initiatives.
Collaborate with Epic Analysts, Business Relationship Managers, Informaticists, healthcare stakeholders, and cross-functional workgroups.
Conduct research and analysis and prepare reports and presentations, including recommendations or alternative proposals when requested by management.
Assist with developing procedures and operational improvements.
Communicate with colleagues, clientele, and internal or external constituencies to plan assignments and resolve day-to-day operational problems.
Undertake related studies or enrichment programs as appropriate.
Perform other related duties as assigned.
Comply with the Code of Business Conduct, HIPAA privacy requirements, company policies, and information security guidelines.