Epic Security Analyst
About The Position
CTG is seeking experienced Credentialed Trainers with a clinical background to support a major Epic implementation project. These consultants will play a critical role in ensuring the accuracy and integrity of patient records by performing and validating patient merges leading up to go-live. This position is ideal for clinicians who have Epic experience, strong attention to detail, and a thorough understanding of patient identification, registration, and chart management workflows. Consultants will work closely with HIM, registration, operational, and Epic teams to identify, evaluate, and merge duplicate patient records in preparation for a successful system go-live.
Requirements
- Epic Credentialed Trainer (CT) status required.
- Clinical background required, including one of the following: Registered Nurse (RN), Licensed Practical Nurse (LPN), Medical Assistant (MA), Respiratory Therapist (RT), Allied Health Professional, or Other relevant clinical experience.
- Experience performing patient merges within Epic.
- Understanding of patient registration, scheduling, and patient identity management workflows.
- Strong knowledge of duplicate record identification and resolution processes.
- Experience supporting Epic implementations, upgrades, or optimization projects.
- Exceptional attention to detail and data accuracy.
- Strong communication and organizational skills.
- Ability to work independently in a remote environment.
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Nice To Haves
- Epic Ambulatory, Cadence, Prelude, Grand Central, or HIM experience.
- Experience supporting large-scale Epic go-lives.
- Prior experience with chart correction, patient identity management, or EMPI initiatives.
- Experience working with hospital and ambulatory patient access teams.
- Previous training or end-user support experience.
Responsibilities
- Review and validate potential duplicate patient records.
- Perform patient merges according to established organizational policies and procedures.
- Research and resolve discrepancies within patient demographic and registration data.
- Ensure patient record integrity and support enterprise master patient index (EMPI) cleanup efforts.
- Work collaboratively with HIM, registration, ambulatory, inpatient, and project teams.
- Follow Epic patient identity management and duplicate record workflows.
- Document merge activities and maintain audit compliance.
- Escalate complex patient identity issues when appropriate.
- Support data quality initiatives leading up to Epic go-live.
- Participate in project meetings, status updates, and training sessions.
- Assist with user education related to patient identity best practices as needed.
Benefits
- competitive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
