Epic Resolute Billing Analyst III

Quest DiagnosticsMarlborough, MA

About The Position

The Epic Resolute Professional Billing Analyst III is an experienced technical specialist responsible for building, testing, and supporting the Epic Professional Billing (PB) system to enable accurate and compliant billing operations across Quest Diagnostics. This role independently manages complex configuration assignments, analyzes billing requirements, develops system solutions, improves workflows that support clean claims, timely payments, and overall billing efficiency. The Analyst III works collaboratively with leadership and cross functional teams to maintain billing integrity, reduce manual work, and enhance the end-user experience for billing staff, providers and patients by improving workflow efficiency and overall usability.

Requirements

  • Experienced technical specialist
  • Experience with Epic Professional Billing (PB) system
  • Ability to independently manage complex configuration assignments
  • Ability to analyze billing requirements
  • Ability to develop system solutions
  • Ability to improve workflows
  • Ability to work collaboratively with leadership and cross-functional teams

Responsibilities

  • Building, testing, and supporting the Epic Professional Billing (PB) system
  • Managing complex configuration assignments
  • Analyzing billing requirements
  • Developing system solutions
  • Improving workflows that support clean claims, timely payments, and overall billing efficiency
  • Maintaining billing integrity
  • Reducing manual work
  • Enhancing the end-user experience for billing staff, providers and patients
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