Sr. Manager, Resolute Billing (Epic)

Quest DiagnosticsMarlborough, MA
$150,000 - $170,000

About The Position

The Resolute Application Manager provides day-to-day leadership for the Epic Resolute Professional Billing (PB) application team, ensuring the system fully supports Quest Diagnostics’ revenue cycle, operational, and financial goals. This role is responsible for guiding the team that configures, maintains, and optimizes our critical billing systems. Reporting to the Leader of Epic Resolute, this manager will translate strategic business needs into technical execution. The core focus is on maximizing team performance, ensuring the quality and integrity of all system builds, and delivering an optimized, high-quality billing experience.

Requirements

  • Leadership experience
  • Experience with Epic Resolute Professional Billing (PB) application
  • Understanding of revenue cycle, operational, and financial goals
  • Ability to translate strategic business needs into technical execution
  • Focus on team performance, quality, and system integrity

Responsibilities

  • Provide day-to-day leadership for the Epic Resolute Professional Billing (PB) application team.
  • Ensure the system fully supports Quest Diagnostics’ revenue cycle, operational, and financial goals.
  • Guide the team that configures, maintains, and optimizes critical billing systems.
  • Translate strategic business needs into technical execution.
  • Maximize team performance.
  • Ensure the quality and integrity of all system builds.
  • Deliver an optimized, high-quality billing experience.
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