Epic OpTime Systems Analyst

Highmark Health•Washington, NV

5d•Remote

About The Position

We are seeking a highly motivated and detail-oriented Epic OpTime Analyst to join our combined Epic OpTime and Anesthesia team. The ideal candidate will possess a strong understanding of perioperative workflows and demonstrate experience working with Epic OpTime and/or Anesthesia modules. While Epic OpTime certification is preferred, it is not a requirement at the time of hire. This job is responsible for configuring, rolling out, and supporting the assigned Epic application(s). Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions.

Requirements

3 years of systems administration experience within one or more Epic modules.
Associates degree or 2 years of relevant work experience in lieu of an Associate's Degree
Epic Application Certification within 6 months.

Nice To Haves

Epic OpTime certification is preferred, but not a requirement at the time of hire.
Epic OpTime Systems Analyst experience OR experience with ORIS/PIS management
3 years of experience in the healthcare industry
Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.
Teaches / trains others Occasionally
Travel from the office to various work sites or from site-to-site Rarely

Responsibilities

Provide analytical support for the periop departments, leveraging the Epic OpTime module
Collaborate with clinical staff to understand their needs and translate those needs into effective analytical solutions within Epic OpTime
Participate in system upgrades, testing, and implementation processes related to Epic OpTime
Proactively identify opportunities to improve efficiency and effectiveness of perioperative/surgical areas
Participate in special projects and initiatives as needed
Plans, designs/builds, tests, implements, and supports the needs of Epic software.
Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications.
Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.
Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.