Epic Informatics Training Manager

Children’s Hospitals and Clinics of Minnesota•MN and WI Remote, MN

4d•Remote

About The Position

The Epic Informatics Training Manager is responsible for the Epic training department, including managing the delivery of all Epic training curriculum and development of supplemental EPIC and non-Epic training materials. The Epic Informatics Training Manager oversees coordinating EHR training schedules and the building of training materials for EHR education, EHR projects and go-lives. The Epic Informatics Training Manager identifies and manages remedial training needed across all application users.

Requirements

Bachelor's degree or equivalent work experience in a healthcare-related field, informatics, education, or information technology required.
3+ years of management experience.
5+ years of professional development/training experience.
Strong facilitation skills.
Excellent writing, communication, and project management skills.
Ability to fully utilize the electronic health record, equipment and other healthcare and billing systems relevant to this position.
A deep understanding of hospital organizations and EPIC certification.
Demonstrated project management skills (technology and people) with a track record of achieving goals on time.
Demonstrated ability to be self-directed with excellent organizational, writing, interpersonal, and presentation skills.
The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built and maintained.
Excellent written and verbal communication skills in English.
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
Bachelor's degree in education, instructional design, adult learning, organizational development, or healthcare or a combination of education and experience required.

Nice To Haves

Prior experience with instructor-led classroom training and/or Epic preferred.
Previous experience working in a healthcare IT environment and/or healthcare IT consulting organization preferred.
A deep understanding of hospital organizations and EPIC certification and/or understanding of the EPIC product suite.

Responsibilities

Manage the delivery of all Epic training curriculum.
Develop supplemental EPIC and non-Epic training materials.
Coordinate EHR training schedules.
Build training materials for EHR education, EHR projects and go-lives.
Identify and manage remedial training needed across all application users.
Mentor and coach direct reports.
Establish and maintain effective working relationships across the Health System.
Maintain a work pace appropriate to the workload.
Manage and lead a training team.
Probe for information about the underlying needs of the organization and user community, which directly influences the training needs of the organization.