Epic Implementation Manager (Ambulatory)

Prime Healthcare • Ontario, CA

2d • Remote

About The Position

Prime Healthcare is seeking an experienced Epic Implementation Manager (Ambulatory) to lead enterprise-wide deployments across our national health system. You will drive end-to-end clinical application implementations, partner closely with clinical and executive leadership, and ensure successful adoption across complex care environments. This is a high-impact leadership role where your expertise shapes how care is delivered across dozens of hospitals. Lead enterprise-wide clinical Epic implementations across 50+ hospitals. Influence provider workflows, patient care, and clinical outcomes. Own delivery across full lifecycle: design → build → go-live. Lead and mentor large high-performing analyst teams. Partner directly with CMOs, Nursing Leadership, and Executives.

Requirements

• Six (6) or more years of applicable work experience required.
• Minimum five (5) years of experience working with electronic medical record required.
• Experience leading an Epic implementation required.
• Experience leading large teams.
• Strong communication and organizational skills.

Nice To Haves

• Bachelor’s degree in Healthcare Management, Computer Science, or related field preferred.
• Minimum four (4) years of experience with an integrated healthcare information system preferred.
• Minimum four (4) years of experience in project management preferred.
• Knowledge of healthcare industry and hospital operations preferred.

Responsibilities

• Under the direction of the Epic Program Manager, the Epic Implementation Manager oversees Ambulatory applications, and is responsible for managing all aspects of future Epic implementations at Prime hospitals.
• The Implementation Manager will build relationships with hospital leadership to ensure corporate and local initiatives are incorporated into future implementations.
• After each go-live, the Implementation Manager will oversee a comprehensive handoff to the Production Support team, ensuring a successful transition of support for the hospital.
• The Implementation Manager will supervise performance of all analysts on their team, which is comprised of the applications in their domain Ambulatory.
• Serve as the driving force behind enterprise Ambulatory Epic implementations, leading hospitals through each phase of the journey; from early planning and workflow design to go-live and stabilization.
• Mentor and develop your team while building strong, lasting partnerships across the organization.
• Collaborate with clinical and executive leaders to align system design with real-world care delivery, guide your team through build and testing milestones, and proactively navigate challenges to keep implementations on track.
• Be at the center of the action during go-live, ensuring teams are supported, workflows function as intended, and clinicians are set up for success.
• Lead end-to-end Epic implementations.
• Oversee design, build, testing, training, go-live, and stabilization.
• Partner with clinical stakeholders to align workflows and system design.
• Ensure adoption of best-practice clinical workflows.
• Lead, coach, and manage clinical application analyst teams.
• Drive milestone execution, risk mitigation, and delivery outcomes.
• Oversee post-go-live transition to support teams.

Benefits

• paid off
• a 401K retirement plan
• medical, dental, and vision coverage
• tuition reimbursement
• many more voluntary benefit options

What This Job Offers

• Job Type: Full-time
• Career Level: Manager