Epic Clinical Information System Analyst I, Day Shift, Beaker Lab

Adventist HealthCare•Gaithersburg, MD

5d•Onsite

About The Position

Adventist Healthcare seeks to hire an experienced Epic Clinical Information System Analyst I for our Beaker Lab Department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing. As an Epic Clinical Information System Analyst I, you will analyze defined operational and clinical workflow needs; configure, build, test, and validate assigned Epic application functionality under general guidance and in accordance with approved standards. You will serve as a support contact for assigned applications; respond to end-user questions, troubleshoot incidents, document findings, and escalate complex or cross-application issues appropriately. You will identify and implement approved system changes, including requirements clarification, configuration, unit and integrated testing, change-control documentation, and post-change validation. You will work with operational subject matter experts, end users, Epic representatives, and other application teams to align system functionality with business needs, project deliverables, and timelines. You will develop and maintain accurate application, workflow, testing, issue, and support documentation; contribute to knowledge articles, training materials, and standard operating procedures. You will participate in project meetings, site visits, integrated sessions, and status reviews; communicate assigned deliverables, risks, dependencies, and end-user concerns. You will participate in end-user education, go-live readiness and support, upgrades, downtimes, and other scheduled or unscheduled support activities, including work outside normal business hours as needed. You will maintain knowledge of assigned Epic applications, AHC policies and workflows, healthcare technology, patient safety practices, and applicable regulatory requirements; complete required Epic training and certification activities. You will perform other related duties as assigned. Specific responsibilities include Beaker Build and Configuration: Tests, panels, and reference ranges; specimen collection and labeling; instruments and quality control; Clinical Pathology, including microbiology; and Anatomic Pathology cases. Integration and Cross-Application Coordination: Lab instruments and middleware, reference labs, blood bank systems, and public health reporting, working with the Orders, ClinDoc, ASAP, Ambulatory, Cadence, and Resolute teams. Implementation, Testing, and Go-Live Support: Design sessions, test scripts, instrument validation, and support for the go-live and stabilization. Production Support and Optimization: Handle Incidents, on-call, turnaround time, and specimen rejection analysis, upgrades, and lab reports. Regulatory Compliance and Governance: CLIA, CAP, Joint Commission, and HIPAA requirements, and follow change control processes.

Requirements

Associate's or bachelor's degree from an accredited college or university in healthcare, information systems, business, or a related field. Relevant experience may substitute for education on a year-for-year basis.
3-5 years of direct clinical, healthcare operations, information systems, application support, or related experience.
Ability to meet Epic's training requirements and obtain certification in the assigned application(s) within the timeframe established by AHC; certification must be maintained as required.
Must be able to complete required Epic training, projects, and examinations and participate in travel and extended-hour support as business needs require.

Nice To Haves

Prior Epic experience is preferred but not required.
Current clinical licensure is preferred when relevant to the assigned application.

Responsibilities

Analyze defined operational and clinical workflow needs; configure, build, test, and validate assigned Epic application functionality under general guidance and in accordance with approved standards.
Serve as a support contact for assigned applications; respond to end-user questions, troubleshoot incidents, document findings, and escalate complex or cross-application issues appropriately.
Identifies and implements approved system changes, including requirements clarification, configuration, unit and integrated testing, change-control documentation, and post-change validation.
Works with operational subject matter experts, end users, Epic representatives, and other application teams to align system functionality with business needs, project deliverables, and timelines.
Develops and maintains accurate application, workflow, testing, issue, and support documentation; contributes to knowledge articles, training materials, and standard operating procedures.
Participates in project meetings, site visits, integrated sessions, and status reviews; communicates assigned deliverables, risks, dependencies, and end-user concerns.
Participates in end-user education, go-live readiness and support, upgrades, downtimes, and other scheduled or unscheduled support activities, including work outside normal business hours as needed.
Maintains knowledge of assigned Epic applications, AHC policies and workflows, healthcare technology, patient safety practices, and applicable regulatory requirements; completes required Epic training and certification activities.
Performs other related duties as assigned.
Beaker Build and Configuration: Tests, panels, and reference ranges; specimen collection and labeling; instruments and quality control; Clinical Pathology, including microbiology; and Anatomic Pathology cases.
Integration and Cross-Application Coordination: Lab instruments and middleware, reference labs, blood bank systems, and public health reporting, working with the Orders, ClinDoc, ASAP, Ambulatory, Cadence, and Resolute teams.
Implementation, Testing, and Go-Live Support: Design sessions, test scripts, instrument validation, and support for the go-live and stabilization.
Production Support and Optimization: Handle Incidents, on-call, turnaround time, and specimen rejection analysis, upgrades, and lab reports.
Regulatory Compliance and Governance: CLIA, CAP, Joint Commission, and HIPAA requirements, and follow change control processes.

Benefits

Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support