Epic Care Analyst II - Orders

Parkview HealthFort Wayne, IN

About The Position

Independently maintains design and build expertise in Epic applications. Independently develops, upgrades and supports the Epic application, ensuring consistent documentation standards. Knowledge transfer with co-workers and client base is a key function of the position. Proposes solutions to team leader and manager surrounding documentation standards, efficiency, quality, reporting and/or system updates. Takes a leadership role in ensuring a learning approach in achieving knowledge proficiency in the Epic application from a functional and build perspective. Instrumental in growing team knowledge by engaging in critical thinking and analysis to seek and solve problems.

Requirements

  • Associate's degree in healthcare, computer, or related field.
  • Epic certification(s), accredited or proficiency status for specific application required at time of hire or within 6 months of hire date.
  • Ability to translate business needs into technical specifications.
  • Possesses the ability to address process requirements.
  • Demonstrates good customer relationship skills.
  • Must be a team player.
  • Skilled at problem solving.
  • Strong organization skills.
  • Strong attention to detail.
  • Demonstrated ability to understand complex issues and communicate these issues to co-workers.
  • Ability to communicate, both verbally and written, effectively with technical team, as well as leaders and end users.
  • Must be available and accessible 24/7/365.

Nice To Haves

  • Bachelor's degree in healthcare, computer or related field.
  • RN experience.
  • Familiarity with information technology service management (ITSM) principles.
  • Familiarity with medical terminology and workflows.
  • Epic and/or third party knowledge.

Responsibilities

  • Maintain design and build expertise in Epic applications.
  • Develop, upgrade, and support the Epic application.
  • Ensure consistent documentation standards.
  • Conduct knowledge transfer with co-workers and client base.
  • Propose solutions to team leader and manager regarding documentation standards, efficiency, quality, reporting, and system updates.
  • Take a leadership role in achieving knowledge proficiency in the Epic application (functional and build perspective).
  • Engage in critical thinking and analysis to seek and solve problems, contributing to team knowledge growth.
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