Epic Cadence Analyst (Information Technologist 3) - 20101145

State of Ohio • Columbus, OH

9d • $33 • Onsite

About The Position

The Ohio Department for Behavioral Health is seeking a highly skilled Epic Cadence Analyst to support the agency’s clinical, operational, and patient‑access scheduling needs. This role is responsible for the design, build, configuration, optimization, and ongoing support of Epic Cadence applications, with a focus on ensuring accurate scheduling processes and secure handling of behavioral health patient data. The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the health and well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.

Requirements

• Completion of undergraduate core program in computer science or information systems; 12 combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) as specified by the agency position description & job posting.
• OR 36 mos. combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) including 12 mos. combined work experience as specified by the agency position description & job posting.
• OR equivalent of minimum class qualifications for employment noted above.
• Primary Job Skill: Desktop Support
• Technical Skills: Information Technology
• Professional Skills: Critical Thinking, Customer Focus
• Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application.
• Applicants must submit an official transcript before receiving a formal employment offer.
• Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration.
• Transcripts printed from the institution’s website will not be accepted.
• The Ohio Department of Behavioral Health reserves the right to evaluate the academic validity of the degree-granting institution.

Nice To Haves

• Epic Systems Application Administration
• Microsoft OS

Responsibilities

• Serve as the agency’s primary Epic Cadence analyst, responsible for designing, building, configuring, testing, and maintaining Cadence scheduling applications and related infrastructure.
• Analyze existing scheduling workflows, access needs, and operational requirements; identify gaps and translate business and regulatory needs into functional Cadence build.
• Configure and maintain scheduling environments and access controls to ensure proper handling of behavioral health and sensitive‑population data, in compliance with HIPAA, Ohio confidentiality laws, and internal privacy policies.
• Coordinate with Epic application teams to validate and reconcile scheduling data; ensure consistency of build across systems and resolve discrepancies.
• Manage the full change lifecycle for Cadence upgrades, releases, and new implementations, including analysis, testing, validation, and go‑live support.
• Build and maintain scheduling templates, appointment types, provider/resource records, referral workflows, and wait‑list management tools, ensuring alignment with inpatient, outpatient, and operational behavioral health workflows.
• Collaborate with clinical, operational, access management, compliance, and IT stakeholders to gather requirements, assess workflow efficiency, and deliver improved scheduling solutions.
• Maintain documentation, configuration records, test scripts, and build inventories; serve as a liaison between operational leaders, clinical teams, compliance officers, and IT.
• Participate in Epic workgroups, user forums, and advisory sessions; stay current with Epic NVTs, release notes, and industry best practices to identify and implement enhancements.
• Provide cross‑application support for scheduling‑adjacent Epic modules such as Prelude, Grand Central, Referrals, EpicCare Ambulatory, and interoperability workflows as prioritized by leadership.
• Assist with analysis, build, testing, and support across other Epic application areas to ensure alignment of patient record, revenue cycle, and scheduling data.
• Apply enterprise scheduling knowledge to maintain accuracy and integrity of scheduling data across integrated systems.
• Uphold agency and State IT security policies, ensuring all Cadence configurations meet security, privacy, and access‑control standards for behavioral health and sensitive scheduling data.
• Stay current with emerging technologies, standards, and techniques, and acquire new skills as required.
• Perform additional duties as assigned in support of agency IT or health information management operations.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree