Epic Billing Analyst III, Day Shift, Epic Program

Adventist HealthCare • Gaithersburg, MD

6h

About The Position

Adventist HealthCare seeks an experienced Epic Billing Analyst III for its Epic Program. The role is the senior technical and functional expert for Epic Resolute Hospital Billing, Professional Billing, Single Billing Office, claims, and remittance. The analyst leads complex billing workflow design, mentors other analysts, partners with revenue cycle, finance, and compliance leaders to improve financial performance, and serves as a billing lead for the Epic go-live.

The position leads Resolute design and configuration, including charge capture, claims and remittance, reimbursement and contract modeling, and work queue design. It owns charge, claim, and payment integration strategy, directs investigation of complex claim and reimbursement issues, and leads billing testing, cutover, implementation, go-live, and production optimization. The analyst is also an escalation point for complex billing, coding, and CDI issues; assesses Epic upgrades and new functionality; and supports billing compliance and audit activities.

This is a full-time, 40-hour-per-week position with a typical schedule of 8 a.m.–5 p.m., Monday through Friday, on the day shift. Occasional nights, weekends, travel, extended hours during go-live, and support around month-end and billing deadlines may be required. The position participates in an on-call rotation if needed. All analysts hired must become Epic certified, including offsite travel to Epic in Wisconsin in February 2027 to complete certification requirements. Final-stage candidates must complete a two-part online assessment through Honorlock.

The listed pay range is $77,313.60–$117,873.60. The role is classified as exempt under the Fair Labor Standards Act.

Requirements

• Bachelor’s degree in business, finance, healthcare administration, health informatics, information technology, or a related field; an equivalent combination of education and relevant experience may be considered.
• At least 7 years of direct clinical, healthcare operations, clinical information systems, application support, or related experience, including substantial experience leading complex implementations, upgrades, optimization, or production support in an integrated EHR environment.
• Epic Resolute Hospital Billing and Professional Billing certification is required.
• Ability to participate in an on-call rotation, after-hours support, upgrades, and go-live activities, including extended hours during go-live and around month-end and billing deadlines.
• All hired analysts must obtain Epic certification, including offsite travel to Epic in Wisconsin in February 2027.
• Final-stage candidates must complete a two-part online assessment through Honorlock.

Nice To Haves

• Epic experience is preferred.
• Experience leading the work of other analysts or project teams is preferred; formal supervisory experience is not required.
• Additional Resolute certifications are preferred.
• HFMA Certified Revenue Cycle Representative (CRCR) or a similar revenue cycle credential is preferred.

Responsibilities

• Lead design of complex Epic Resolute functionality across Hospital Billing, Professional Billing, and Single Billing Office, including charge capture strategy, claims and remittance, reimbursement and contract modeling, and work queue design.
• Set build standards, review other analysts’ builds, and make design recommendations to revenue cycle leaders.
• Own end-to-end charge, claim, and payment integration strategy, including clearinghouse connections, payer enrollment dependencies, and charge capture from clinical applications.
• Lead root-cause analysis of complex claim, denial, and reimbursement issues.
• Lead billing testing strategy, including integrated charge-to-payment testing and claim validation with key payers.
• Lead revenue cycle cutover planning, including accounts receivable conversion and legacy system wind-down, and serve as a billing lead in the go-live command center.
• Serve as the escalation point for complex billing, coding, and CDI issues.
• Lead optimization projects to reduce denials, days in accounts receivable, and manual work using Epic reporting and revenue cycle metrics.
• Lead assessment of Epic upgrades and new Resolute functionality.
• Participate in the on-call rotation if needed and support after-hours, upgrade, go-live, and billing-deadline activities.
• Mentor Analyst I and II staff and coordinate work assignments.
• Partner with revenue cycle, compliance, and finance leaders on governance decisions, billing compliance, and audit support.

Benefits

• Work-life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free employee parking
• Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on date of hire
• Employer-paid short- and long-term disability
• Basic life insurance and AD&D
• Short-term disability buy-up available
• Paid time off
• Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period
• Voluntary benefits including flexible spending accounts, legal plans, life insurance, pet insurance, auto insurance, home insurance, long-term care insurance, and critical illness and accident insurance
• Subsidized childcare at participating childcare centers
• Tuition reimbursement
• Employee Assistance Program support

What This Job Offers

• Job Type: Full-time
• Career Level: Senior