Epic Beaker Analyst

UT Southwestern Medical Center • Dallas, TX

1d • Hybrid

About The Position

This role offers a fantastic opportunity to grow your expertise while supporting a wide array of clinical diagnostic workflows across our UTSW service lines. As an Epic Beaker Analyst, you'll be a vital part of our team, contributing to the seamless operation and enhancement of our laboratory systems. Your responsibilities will include providing comprehensive support for various laboratory testing domains, managing and supporting third-party laboratory applications, primarily supporting performing laboratory departments with Epic Beaker CP and AP, assisting with procedure updates and system build activities, serving as a junior support to project leads, actively participating in LIS initiatives and system enhancements using Agile methodology and the Scrum framework, contributing to LIS documentation, driving quality improvement initiatives, assisting with reviewing and authoring HSIR and LIS policies, acting as a liaison for accreditation activities related to LIS system management and supporting laboratory expansion projects, and working closely with the Laboratory department manager on initiatives that align clinical diagnostics with our information technology strategy.

Requirements

• Bachelor's degree in business administration, computer science, information systems, or related field.
• 3 years progressively responsible business systems and/or Information Technology project experience, with exposure to systems or project development and testing, installation, and training.
• Applicants without the stated degree, but with significant additional Information Technology systems and project experience, may be considered.
• Experience with Epic Beaker CP and Epic Beaker AP.
• Proficiency with middleware and instrument management software.
• Clinical laboratory experience is essential, preferably as a Medical Technologist (Med Tech).
• A strong understanding of internal laboratory processes is critical for success in this role.
• A desire to be a mentee to senior analysts, contributing to team growth, collaborative problem-solving, and informed decision-making.

Nice To Haves

• Certification in any Epic clinical application will be a significant advantage.

Responsibilities

• Provide comprehensive support for various laboratory testing domains, including Chemistry, Hematology, Transfusion Services, Coagulation, Pathology, Cytogenetics, Cytology, Flow Cytometry, Histology/IHC, HLA, Molecular Diagnostics, Neuropathology, NGS, Urinalysis, and Microbiology.
• Manage and support third-party laboratory applications that are crucial for clinical diagnostic workflows.
• Primarily support performing laboratory departments with Epic Beaker CP and AP, assisting with procedure updates and system build activities.
• Provide secondary support for the alternate Epic Beaker module (AP or CP, depending on your primary discipline).
• Serve as a junior support to project leads, actively participating in LIS initiatives and system enhancements using Agile methodology and the Scrum framework.
• Contribute to LIS documentation (workflows, tip sheets, troubleshooting guides).
• Drive quality improvement initiatives.
• Assist with reviewing and authoring HSIR and LIS policies.
• Act as a liaison for accreditation activities related to LIS system management.
• Support laboratory expansion projects, including third-party ordering, client billing workflows, and new satellite locations.
• Work closely with the Laboratory department manager on initiatives that align clinical diagnostics with our information technology strategy.
• Collects and interprets specifications required to develop new, and revise existing, software applications.
• Assists managers with development and implementation of operational plans for new and existing business applications, including preparation of user specifications.
• Coordinates testing of new applications and changes to existing applications to ensure integrity and quality of data while providing and/or assisting in training of system users.
• Compiles complete, concise, and comprehensive policies and operation procedures to assist in communicating Information Resources issues to applicable management staff.
• Assists in development of new administrative procedures required, utilizing new functionality resulting from system changes.
• Assists in developing and implementing business Information Resources strategies to improve operational processing and productivity.
• Responsible for monitoring development of specifications and establishing priorities for accomplishing design and testing of various projects.
• Reviews, develops, recommends, and implements activities related to assigned activity, program, or function.
• Maintains and tracks accounts assigned to projects or programs.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level