Epic Analyst 2 - Beaker Anatomical Pathology, Full Time, Days

Jackson Health•Miami, FL

82d•Onsite

About The Position

The Epic Analyst 2 serves as an intermediate-level professional responsible for the build, configuration, testing, and day-to-day support of assigned Epic modules. Operating with moderate independence, this role translates complex clinical or business requirements into efficient system solutions that enhance workflow efficiency, regulatory compliance, and patient care. The Analyst 2 manages standard enhancements and small-to-medium projects, provides advanced troubleshooting beyond basic support, and collaborates closely with operational leaders to ensure system functionality aligns with evidence-based practices.

Requirements

High School diploma is required.
Epic certification in assigned specialty area is required.

Nice To Haves

Bachelor's degree in related field is preferred.

Responsibilities

Independently performs moderate-complexity build, configuration, and maintenance tasks within the assigned Epic module(s) following established organizational standards and Epic Foundation guidelines.
Serves as a primary point of contact for routine to moderately complex application issues; performs root-cause analysis, executes fixes, and manages ticket queues to ensure timely resolution.
Partners with clinical and operational stakeholders (e.g., physicians, nursing, lab, or billing leaders) to gather requirements, analyze workflows, and translate business needs into technical system solutions.
Develops and executes comprehensive test scripts for unit, integrated, and user acceptance testing (UAT); validates system functionality during upgrades, patches, and enhancement cycles.
Maintains accurate build documentation, workflow diagrams, and change control records; assists with the development of end-user training materials and provides "at-the-elbow" support during go-lives or optimization initiatives.
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
Perform all other tasks as assigned.
Build and configure AP-specific components such as case types, specimen sources, and histology/cytology workflows.
Support synoptic and narrative reporting templates, including CAP (College of American Pathologists) protocols.
Manage integrations with laboratory instruments, image management systems, and voice recognition tools.
Ensure system compliance with CAP, CLIA, and Joint Commission laboratory standards.
Partner with histology and cytology staff to optimize specimen tracking and slide management.