Epic Ambulatory Analyst - Certification Required - Remote CONUS

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7d•Remote

About The Position

This is a Full Time, remote, Epic Clinical Applications Analyst - Ambulatory role. The analyst will plan, design, implement, maintain, and provide ongoing optimization and support for clinical application software. This involves consulting with users to identify operating procedures and clarify program/application needs, performing workflow assessments, capturing business needs, and analyzing internal systems to determine functional requirements. The role requires working within cross-functional teams and with end-users to achieve application integration, performing builds, upgrades, and system enhancements, and supporting applications through all implementation phases, including post-implementation support, troubleshooting, and maintenance. Documentation of program design, settings, configurations, options, decisions, logic, and corrections may be required, along with other duties as assigned.

Requirements

Epic certification in Ambulatory required.
Requires 3 to 7 years of related experience.
Possess in-depth clinical application knowledge and experience.
Positive attitude, detail oriented, self-motivated, critical thinker
Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base
Basic presentation skills
Ability to interact and develop relationships with intra-departmental teams
Effectively communicate in both oral and written form to a widely diverse audience
Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies
Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Ability to complete work assignments in a timely manner as assigned by supervisor
Excellent customer service skills
Ability to multi-task effectively in a rapidly changing environment

Nice To Haves

Bachelor's degree preferred, or equivalent experience.

Responsibilities

Plans, design, implement, maintain, and provide ongoing optimization and support for clinical application software.
Consults with users to identify current operating procedures and to clarify program / application needs and objectives.
Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of clinical applications.
Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
Performs builds, upgrades, and system enhancements as needed.
Supports applications throughout all phases of implementation.
Delivers post-implementation support, troubleshooting, and maintenance.
May be expected to write documentation to describe program design, settings and configurations, options, decisions, logic, and corrections.
May require other duties as assigned.