EP Device Specialist - Arrhythmia

INTEGRIS Health•OK, OK

About The Position

INTEGRIS Health is seeking a full-time, day-shift EP Device Specialist in Oklahoma City, Oklahoma. The Electrophysiology Device Specialist provides direct and indirect care for patients with cardiac pacemakers and automatic internal cardiac defibrillator systems, following departmental processes. The specialist advocates and serves as a liaison among patients, staff, physicians, and external customers, and collaborates with electrophysiologists, cardiologists, surgeons, cardiac nurses, device nurses, and device staff in other clinics as part of a first-response team. The role evaluates and supports the clinical care of patients with cardiac devices; reviews remote transmissions and relates device information to patients’ clinical conditions to help manage arrhythmias; and performs device interrogations and reprogramming in the office, including urgent walk-in appointments. The specialist interprets arrhythmias, troubleshoots devices, educates patients and families, documents and monitors company recalls, performs trans-telephonic pacemaker checks, triages and communicates messages, reviews relevant device and health information, and submits charges for device and remote-check services. The position requires specialized knowledge of cardiac devices and clinical procedures, critical thinking, and effective communication with patients, providers, and other customers.

Requirements

Previous experience with programmable electronic cardiac systems and program software.
Training in dysrhythmia recognition within 90 days of employment.
CPR or BLS and introduction to code training and simulation to be obtained within 90 days of employment.
Ability to communicate effectively in English.

Nice To Haves

Bachelor’s degree preferred.
Three years of experience in the cardiac device/arrhythmia field preferred.
Previous clinical cardiovascular experience preferred.
Previous computer experience preferred.

Responsibilities

Evaluate, manage, and support quality clinical care for patients with cardiac pacemakers and automatic internal cardiac defibrillator systems.
Apply knowledge of cardiac devices and their effects, using critical-thinking skills and specialized knowledge of healthcare procedures and electronic medical devices.
Independently review daily remote transmissions from implanted devices and correlate the information with patients’ clinical conditions to assist in arrhythmia management.
Perform device interrogations and necessary reprogramming for scheduled office patients and urgent walk-ins, considering device type, insurance restrictions, and patient needs.
Interpret arrhythmias, troubleshoot devices, and adjust pacemaker and defibrillator settings according to patient needs and departmental protocols.
Encourage questions from patients and families, offer guidance that supports compliance, and provide education about heart pacing at an appropriate level of understanding.
Document patient contacts related to company recalls, arrange closer or more frequent monitoring, and take appropriate measures when device changes are needed.
Perform trans-telephonic pacemaker checks when required between office visits, assess basic function and generator battery status, and report findings to physicians.
Ensure messages are accurate and complete; triage and prioritize messages and communicate information to providers and patients in a timely manner.
Use triage skills to distinguish normal and abnormal conditions.
Review information about patients’ devices, health histories, medications, and heart-failure status.
Communicate effectively with internal and external customers; transfer calls when appropriate, remain on the line, and explain where and why the call is being transferred.
Complete and submit charges for device interrogations and remote-check services provided in the device clinic.
Collaborate with electrophysiologists, cardiologists, surgeons, cardiac nurses, device nurses, and device staff in other clinics as part of a first-response team.