Cardiac Device Specialist

Advocate Health•Rome, GA

7d•$29 - $43

About The Position

The Cardiac Device Specialist supports quality clinical care for patients with cardiac pacemakers and automatic internal cardiac defibrillator systems. The role involves reviewing remote transmissions, interpreting device and arrhythmia data, performing device interrogations and reprogramming, and coordinating follow-up care with patients and physicians. The specialist educates patients and families, triages alerts and messages, documents care, and collaborates with clinical teams to support continuity of care. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with travel to satellite offices.

Requirements

High school diploma.
Three to five years of clinical cardiovascular experience.
Familiarity with cardiac devices, including pacemakers and automatic internal cardiac defibrillator systems.
Good computer and organizational skills.
Good communication skills.
Ability to identify cardiac arrhythmias and device abnormalities.
Current CPR certification.
Ability to work with all levels of personnel and under stressful conditions.
Ability to assess, plan, intervene, and evaluate patients’ physical, emotional, and educational needs.
Ability to make independent decisions and handle STAT situations.
Ability to respond immediately to abnormalities and changes in patient condition.
Ability to successfully complete clinic-based training.
Ability to lift up to 35 pounds without assistance; for patient lifts over 35 pounds or when a patient cannot assist, use patient-handling equipment with at least one other associate when available.
Ability to meet flexible staffing requirements.

Nice To Haves

Bachelor’s degree is encouraged or preferred.
Willingness to learn pacemaker and defibrillator analysis.

Responsibilities

Evaluate, manage, and support clinical care for patients with pacemakers and automatic internal cardiac defibrillator systems.
Review remote device transmissions daily and relate findings to patients’ clinical conditions to support arrhythmia management.
Perform device interrogations and reprogramming for scheduled office visits and urgent walk-ins, accounting for device type, insurance restrictions, and patient needs.
Interpret arrhythmias, troubleshoot devices, and adjust pacemaker or defibrillator settings according to patient needs and department protocols.
Contact patients about company recalls and arrange closer monitoring or device changes when needed.
Assist with the duties of other department personnel as appropriate.
Encourage patient and family questions and provide guidance and education about heart pacing.
Perform transtelephonic pacemaker checks when required and provide reports to physicians.
Schedule transtelephonic checks in the EMR and notify patients.
Maintain computer programmers used for patient interrogations.
Ensure clinical and remote device-check reports are completed and entered into the device database.
Report abnormal findings, patient complaints, and concerns to a physician or supervisor.
Triage and prioritize messages and device reports, including alerts, and communicate information to providers and patients in a timely manner.
Review device information, health history, medications, and information relevant to heart failure status.
Communicate effectively with internal and external customers, including appropriately transferring and announcing calls.
Explain procedures and test results in language appropriate to patients’ understanding.
Act as a liaison among patients, staff, physicians, and external customers to support continuity of care.
Collaborate with electrophysiologists, cardiologists, surgeons, cardiac nurses, device nurses, and device staff at other clinics.
Document patient information, care, and concerns accurately in the EMR according to policy.
Submit charges for device interrogations and remote-check services and complete vouchers, referrals, and requisitions with required information.
Complete patient documentation after care or services and alert the manager to related problems.
Manage time and resources, monitor patient flow, keep rooms clean and stocked, and maintain adequate inventory.
Perform additional duties as needed and meet flexible staffing requirements.