EOPS+ Program Specialist
About The Position
Under the supervision of the assigned Extended Opportunities Programs and Services (EOPS) administrator, the EOPS+ Program Specialist plans, organizes, coordinates, facilitates, and oversees activities supporting EOPS+ programs. The position provides additional services and guidance to students while promoting the college’s mission and vision. Programs served include EOPS, CARE and CalWORKs for parenting students, and NextUp and Guardian Scholars for students impacted by foster care. The incumbent assists with routine program administration and related clerical duties and maintains frequent contact with students, college employees, administrators, and the public. The specialist manages an assigned caseload, determines participant eligibility, explains program requirements, and supports students with admissions, registration, financial aid, academic progress, retention, and completion. The role also supports program budgets and student financial resources, coordinates with campus and community partners, conducts outreach, and develops workshops and events. Duties are primarily performed in an office environment, with occasional travel to other locations for trainings and student workshops. This is a full-time, 37-hour-per-week, classified, 12-month position. The desired start date is December 2026.
Requirements
- Bachelor’s degree in sociology, psychology, education, or a related field, or an equivalent combination of education, training, and experience.
- Knowledge of community resources and services; EOPS+ program processes, procedures, and requirements; customer service; English usage, spelling, grammar, and punctuation; organizational and office techniques; budget procedures; filing systems; word processing; and written communications.
- Ability to understand, learn, interpret, and apply Title 5 regulations, policies, guidelines, and procedures.
- Ability to plan, organize, and conduct group functions and meetings; investigate and research problems; devise solutions; and present recommendations.
- Ability to organize work, establish priorities, work independently, and meet frequent and changing deadlines.
- Ability to compile and maintain accurate and complete records, follow oral and written directions, and prepare and present clear, concise oral and written reports.
- Ability to analyze student financial aid needs.
- Evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, including staff and students with disabilities.
Responsibilities
- Process student documents, determine eligibility, and manage an assigned caseload of EOPS+ participants.
- Prepare and present individual and group orientations about program requirements and college life.
- Assist students with admission requirements, registration, financial aid forms, and financial aid application follow-up with the Financial Aid Department.
- Interpret and apply federal, state, and local EOPS+ program guidelines and procedures, including monitoring academic progress, participant contacts, caseloads, and continued eligibility.
- Assist with development and monitoring of program budgets and expenditures, and distribute financial resources to students.
- Coordinate services with on- and off-campus resources and state and federal agencies, including verifying wardship letters and cash aid when needed.
- Assist with overseeing and training student workers.
- Develop and deliver outreach presentations to district high schools and community programs for potential EOPS+ students.
- Prepare correspondence, flyers, brochures, handbooks, reports, documents, award notifications, and notices.
- Create and maintain individual participant files and records, and prepare and review reports for accuracy.
- Plan and facilitate outreach on campus and in local communities, collaborating with other student services programs to expand outreach.
- Develop and conduct workshops, events, and activities for new, potential, and current EOPS+ students.
- Participate in inter-agency meetings, workshops, program meetings, and conferences to remain current with state regulations.
- Explain EOPS+ procedures and advise students on program issues, retention, and completion; assist with report preparation.
- Meet one-on-one with students to discuss and support compliance with program requirements and make referrals to campus programs and resources.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
