Environmental Services Technician

Parkland Health•Parkland, WA

11d

About The Position

Provides environmental services to PHHS units and departments and internal and external customers, including some critical care areas. The role helps ensure sanitation, cleanliness, and safety in a timely manner and promotes harmonious relationships with all contacts. The technician cleans assigned areas to maintain an optimal clean, sanitary, and safe hospital environment. Duties may include sweeping, mopping, vacuuming, collecting trash, cleaning bed areas, buffing floors, and detailing. The role may also involve responding to and using the bed tracking system to ensure rooms are cleaned promptly after patient discharge and are available for newly assigned patients. The position maintains and properly uses environmental services materials, equipment, and supplies, and notifies a supervisor when requisitions, maintenance, or repairs are needed. It also supports process improvement, customer satisfaction, and compliance with applicable rules, regulations, policies, laws, and guidelines.

Requirements

Must be able to follow oral and written directions.
Must be able to demonstrate sanitation techniques and the use of cleaning materials, or be able to learn the department's techniques and use of cleaning materials within 90 days.

Responsibilities

Clean assigned areas to maintain a clean, sanitary, and safe environment; duties may include sweeping, mopping, vacuuming, collecting trash, bed-area cleaning, floor buffing, and detailing.
Respond to and use the bed tracking system, when assigned, to ensure rooms are cleaned promptly after patient discharge and made available to newly assigned patients.
Work harmoniously with patients, visitors, hospital and Parkland employees, and managers to promote customer service and satisfaction.
Maintain, correctly use, and care for environmental services materials, equipment, and supplies.
Notify a supervisor when supply requisitions, maintenance, or repairs are needed.
Identify opportunities to improve work processes and customer satisfaction; make recommendations, implement changes, and monitor results as appropriate.
Stay informed about developments and trends in the field through activities such as seminars, workshops, professional journals, professional organizations, or maintaining certification or licensure, and integrate relevant knowledge into work practices.
Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines.
Develop effective internal controls to support adherence to applicable laws, accreditation requirements, and federal, state, and private health-plan requirements.
Seek advice and guidance as needed to ensure proper understanding.