Environmental Services Technician

Parkland Health•Philadelphia, PA

About The Position

Provides environmental services to PHHS units and departments and to internal and external customers, including some critical care areas. Ensures sanitation, cleanliness, and safety in a timely manner while promoting harmonious relationships with all contacts. The role cleans assigned areas to maintain an optimal clean, sanitary, and safe hospital environment. Duties may include sweeping, mopping, vacuuming, collecting trash, cleaning bed areas, buffing floors, and detailing. The technician may also use the bed tracking system to promptly clean rooms after patient discharge so they are available for newly assigned patients. The role includes properly using and caring for environmental services materials, equipment, and supplies, and notifying a supervisor when requisitions, maintenance, or repairs are needed. The technician supports customer satisfaction and departmental goals, identifies opportunities to improve work processes, stays current with developments in the field, and maintains knowledge of applicable rules, regulations, policies, laws, and guidelines.

Requirements

  • Must be able to follow oral and written directions.
  • Must be able to demonstrate sanitation techniques and the use of cleaning materials, or learn the department's techniques and use of cleaning materials within 90 days.

Responsibilities

  • Clean assigned areas to ensure a clean, sanitary, and safe environment; duties may include sweeping, mopping, vacuuming, collecting trash, cleaning bed areas, buffing floors, and detailing.
  • Respond to and use the bed tracking system as needed to clean rooms promptly after patient discharge and make them available for newly assigned patients.
  • Work harmoniously with patients, visitors, hospital and Parkland employees, and managers to promote customer service and satisfaction.
  • Maintain, correctly use, and care for environmental services materials, equipment, and supplies.
  • Notify a supervisor when supply requisitions, maintenance, or repairs are needed.
  • Identify opportunities to improve work processes and customer satisfaction; make recommendations, implement improvements, and monitor results as appropriate.
  • Stay informed about developments and trends in the field through activities such as seminars, workshops, professional journals, professional organizations, or maintaining certification or licensure, and integrate relevant knowledge into work practices.
  • Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines; develop effective internal controls supporting compliance and seek guidance when needed.
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