About The Position

The Environmental Services Technician I is responsible for cleaning and disinfecting assigned areas within Advocate Christ Medical Center and/or off-site facilities. This includes patient rooms, offices, restrooms, and other hospital areas. The role involves operating various equipment, using chemicals safely, maintaining a clean and orderly work environment, and ensuring customer satisfaction through effective communication and service. The technician will also be responsible for tasks such as making beds, cleaning rooms after patient discharges, replenishing supplies, collecting waste, and adhering to infection control policies. Additionally, the role requires preparing cleaning solutions, sweeping, mopping, and shampooing floors and carpets, moving furniture, and distributing linens and waste. The position also emphasizes professional growth, attendance, and punctuality.

Requirements

  • High School Diploma/GED or equivalent work experience
  • Basic computer skills preferred
  • Able to operate small electrical equipment e.g., vacuum cleaners
  • Excellent customer service skills
  • Ability to communicate effectively in English as related to the performance of the essential job activities outlined (including reading and comprehending chemical labels and other safety materials)
  • Ability to lift up to 35 pounds without assistance.
  • For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available.

Responsibilities

  • Clean and disinfect assigned areas, including walls, doors, ceilings, patient televisions, windows, furniture, floors, and equipment using appropriate cleaning solutions and following specific schedules.
  • Operate various cleaning equipment according to department procedures.
  • Use chemicals and solutions following department policy and ensure they are in properly labeled containers.
  • Keep work areas in an orderly, clean, and safe condition.
  • Demonstrate commitment to satisfying customer needs and exceeding expectations by utilizing AIDET with internal and external customers.
  • Identify and resolve interpersonal conflicts constructively when dealing with fellow associates.
  • Demonstrate a positive, supportive attitude to patient families and other personnel.
  • Display patience and tact when dealing with other hospital personnel.
  • Present the department in a positive manner to all contacts.
  • Maintain a courteous and pleasant attitude to patients, families, and other contacts.
  • Maintain confidential patient and departmental information.
  • Utilize the appropriate chain of command in resolving complaints, grievances, or problems.
  • Thoroughly wash and sanitize beds when patients are discharged and make beds with clean linen.
  • Thoroughly clean and sanitize entire room and washroom when patients are discharged.
  • Use appropriate germicide in disinfecting rooms.
  • Select cleaning materials and supplies appropriate to the job and transport them to the work area.
  • Replenish supplies such as paper towels, toilet tissues, and soap.
  • Pick up additional supplies from the environmental services storeroom when needed.
  • Routinely collect waste and sanitize all garbage cans.
  • Observe and follow Standard (Universal) Precautions, Infection Control Policies, and departmental policies and procedures.
  • Clean or sanitize after emergency spills as requested.
  • Place full, tied bags of soiled linen in linen chutes.
  • Ensure a safe, clean, and attractive environment for patients, visitors, and associates at all times.
  • Wash hands thoroughly throughout the day and follow the Hospital handwash policy.
  • Prepare detergents, germicidal solutions, and other cleaning/disinfecting solutions according to established formulas.
  • Sweep, dust mop, and wet mop floor areas and spot clean carpets using appropriate solutions.
  • Shampoo furniture, carpets, and rugs using appropriate equipment and supplies and adhering to applicable schedules.
  • Identify types of soiled and/or spotting and utilize proper solutions as outlined in departmental policies and procedures.
  • Adhere to safety regulations as outlined in departmental policy and procedure.
  • Move equipment and furniture for cleaning, rearrangement, and/or relocation.
  • Arrange furniture and equipment in an orderly fashion according to applicable floor plans after cleaning assigned areas.
  • Arrange furniture for meetings, workshops, and community affairs according to specifications.
  • Clean equipment and notify the supervisor of equipment needing repair.
  • Appropriately report safety hazards.
  • Return unused supplies to the closet where obtained, clean carts and equipment, and ensure all items are replaced in an orderly manner.
  • Collect and/or distribute soiled and/or clean linens, as required.
  • Collect hazardous and medical waste according to procedures established by the Infection Control Committee.
  • Sanitize all garbage/waste disposal containers.
  • Separate regular and recycle trash according to procedure.
  • Attend all mandatory departmental and hospital meetings and inservices.
  • Complete annual CBTs required.
  • Follow written department goals and objectives, and review annually with managers.
  • Seek education and learning experiences in areas of identified growth needs and review progress during annual evaluation.
  • Maintain proper attendance requirements outlined in the Hospital Policy and Procedure Manual.
  • Plan for special days off in advance and submit written requests for time off to department management for approval.
  • Request PTO time in accordance with departmental policy.
  • Provide adequate notice to department management for absences and call two hours before the beginning of the shift if unable to report to work.

Benefits

  • Comprehensive suite of Total Rewards
  • Benefits and well-being programs
  • Competitive compensation
  • Generous retirement offerings
  • Programs that invest in your career development
  • Paid Time Off programs
  • Medical, dental, vision, life, and Short- and Long-Term Disability insurance
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match
  • Financial wellness programs
  • Educational Assistance Program
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