Environmental Services Tech 2 -- Housekeeping -- Memorial Hospital

CAMC Health System•Charleston, WV

3d•Onsite

About The Position

Provide cleaning, floor care, grounds, and project services as directed by a supervisor or director. The employee may access secure medication supply areas to complete assigned job duties. The role performs cleaning, floor care, and related services while maintaining equipment and supplies, responding to emergencies and service needs, and interacting professionally with patients, visitors, staff, and colleagues. The employee must complete required education and competency validation and comply with departmental and organizational policies, attendance requirements, safety codes, and scheduling practices.

Requirements

High school diploma or GED required. A substitution is permitted: eighth-grade education and ability to read and write, plus more than two years in general housekeeping and one year as a CAMC employee, may substitute for the diploma/GED requirement.
One year of general housekeeping experience.
One year as a CAMC employee.
No certification, competency, or license is required.
For positions with direct patient contact, demonstrate the required patient-group knowledge and skills by the end of the orientation period and complete initial and ongoing competency validation.

Responsibilities

Demonstrate knowledge of department policies and procedures.
Use cleaning techniques, solutions, equipment, and tools efficiently and appropriately.
Perform cleaning, floor care, and project assignments within the assigned area or as directed.
Perform related services, including bed moves, changing mattresses, and stocking supplies.
Maintain high standards, work steadily at an efficient pace, and achieve a high QA score.
Interact hospitably, cheerfully, and supportively with staff, patients, visitors, and colleagues.
Keep equipment, tools, and storage areas clean, orderly, and in good operating condition; respect hospital and company property.
Respond rapidly and thoroughly to emergencies, special needs, and spills.
Accept suggestions and direction from supervisors and hospital staff.
Follow department attendance, break, behavior, dress, and safety codes.
Participate in department and hospital education programs and maintain and document applicable required education.
Use good judgment around patients and visitors and remain professional.
Take initiative in providing service and responding to needs; assist other associates as necessary and follow directions.
Demonstrate positive customer service and coworker relations; comply with the company's attendance policy.
Participate in continuous quality improvement activities and perform work cost-effectively.
Follow departmental pay practices and scheduling policies, including overtime, various shifts, and on-call situations.
Perform work in alignment with the organization's mission and strategic plan and follow organizational and departmental policies.
Perform related duties as assigned.
For positions with direct patient contact, obtain and interpret information about patient needs, understand growth and development, and understand the range of treatment needed by patients, demonstrating the required knowledge and skills by the end of orientation.
Demonstrate competency through initial orientation and ongoing competency validation to independently perform assigned tasks and additional duties specified in the job description and department competency checklist.