Environmental Services Tech 2 -- Housekeeping -- Memorial Hospital

CAMC Health System•Charleston, WV

9d•Onsite

About The Position

The Environmental Services Tech 2 provides cleaning, floor care, grounds, and project services as directed by a supervisor or director. The employee may access secure medication supply areas to complete assigned duties. The role requires maintaining department policies and procedures, using cleaning techniques, solutions, equipment, and tools efficiently, and completing assigned cleaning, floor-care, project, and related services such as bed moves, mattress changes, and supply stocking. The employee maintains high standards and equipment, tools, and storage areas; responds promptly to emergencies and special needs; and works professionally and supportively with staff, patients, visitors, and colleagues. The employee follows attendance, break, behavior, dress, and safety codes; participates in department and hospital education and competency validation; accepts supervisory direction; uses good judgment around patients and visitors; and assists other associates as needed. Common duties include documenting required education, providing positive customer service, complying with attendance and scheduling policies, participating in quality improvement, working cost-effectively, and following organizational policies and procedures.

Requirements

High school diploma or GED required.
One year of general housekeeping experience.
One year as an employee of CAMC.
Substitution for the high school diploma/GED: eighth-grade education and ability to read and write, plus more than two years of general housekeeping experience and one year as a CAMC employee.
Demonstrate competency through initial orientation and ongoing competency validation to independently perform assigned tasks and additional duties.
For positions with direct patient contact, possess or obtain by the end of orientation the knowledge and skills to provide developmentally appropriate care, including interpreting information in terms of patient needs, knowledge of growth and development, and understanding the range of treatment needed by patients.

Responsibilities

Demonstrate knowledge of department policies and procedures.
Use cleaning techniques, solutions, equipment, and tools efficiently.
Perform cleaning, floor-care, and project assignments within the assigned area or as directed.
Perform related services such as bed moves, mattress changes, and stocking supplies.
Maintain high standards, work at an efficient pace, and achieve a high QA score.
Interact hospitably and supportively with staff, patients, visitors, and colleagues.
Keep equipment, tools, and storage areas clean, orderly, and in good operating condition.
Respect hospital and company property.
Respond rapidly and thoroughly to emergencies, special needs, and spills.
Accept suggestions and direction from supervisors and hospital staff.
Follow department attendance, break, behavior, dress, and safety codes.
Participate in department and hospital education programs and maintain and document required education.
Use good judgment around patients and visitors and remain professional.
Take initiative in providing service and responding to needs; assist other associates as necessary.
Demonstrate positive customer service and coworker relations.
Comply with attendance, pay-practice, and scheduling policies, including overtime, various shift work, and on-call situations.
Participate in continuous quality-improvement activities and perform work cost-effectively.
Work in alignment with the organization's mission and strategic plan and follow applicable policies and procedures.
Perform related duties as assigned.