Environmental Services Manager, Day Shift, Environmental Services
About The Position
Adventist HealthCare seeks an experienced Environmental Services Manager to support its mission of providing physical, mental, and spiritual healing. Under general supervision, this role assists in directing and overseeing the department’s operational needs, coordinates frontline associates’ tasks, and serves as a liaison between administration and unit departments to provide high-quality service. The manager oversees environmental services staff and supervisors, maintains cleanliness in assigned areas, addresses customer concerns, coordinates contracted and specialized services, and participates in quality assurance and patient satisfaction programs.
Requirements
- High school diploma or equivalent, with three years of housekeeping services experience and three years of supervisory experience; or an associate degree, with two years of housekeeping services experience and two years of supervisory experience or experience in a service-related field with high customer/client contact.
- Applicants may be required to furnish proof of COVID-19 vaccination.
- Applicants must meet the employer’s tobacco and drug screening requirements; offers may be withdrawn following positive cotinine or marijuana test results.
Responsibilities
- Provide direct oversight of environmental services staff performing daily activities and tasks that support department operations.
- Orient, develop, and supervise supervisory and housekeeping staff.
- Handle and review customer complaints and concerns to ensure hospital guests’ expectations are met.
- Maintain a high level of cleanliness in assigned areas.
- Perform daily inspections and assessments, and coach and counsel team members.
- Coordinate pest control, window cleaning, medical and solid waste, document destruction, and recycling services.
- Attend and participate in departmental staff meetings, development activities, and training courses.
- Participate in the facility Quality Assurance Program and Patient Satisfaction Program as required.
Benefits
- Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on the date of hire.
- Employer-paid short- and long-term disability, basic life insurance, and AD&D coverage; short-term disability buy-up is available.
- Paid time off.
- Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period.
- Voluntary benefits including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance.
- Subsidized childcare at participating childcare centers.
- Tuition reimbursement.
- Employee Assistance Program support.
- Free employee parking.
- Work-life balance through nonrotating shifts.
- Recognition and rewards for professional expertise.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
