About The Position

The Environmental Services Manager is responsible for the ongoing, effective operations of the Environmental Services and Laundry & Linen Departments. The manager supports the organization’s Service Excellence culture and follows the direction and guidance of the Director. The position is based at Northwest Texas Healthcare System, a 495-bed system serving Amarillo and the surrounding region.

Requirements

  • At least one year of experience in a management or leadership role.
  • High school diploma or GED.
  • Ability to support and motivate staff at supervisory and hourly levels.
  • Strong listening, verbal, and written communication skills; customer service, organization, and planning skills.
  • Ability to work well with others and adapt to a changing environment.
  • Ability to read and write in English and communicate with patients, families, staff, physicians, support agencies, vendors, and others.
  • Ability to remain calm under stress, respond to pages, evaluate and interpret information, and make independent decisions.
  • Physical ability to bend, lift at least 25 pounds, grasp, coordinate fine hand movements, push, pull, twist, squat, and stoop.
  • Potential exposure to infectious organisms, agents, and toxic chemicals.

Nice To Haves

  • Hospital Environmental Services experience.
  • Associate or bachelor's degree; years of management experience may be considered in place of a degree.

Responsibilities

  • Assist with hiring, evaluating, and disciplining housekeepers; prepare work schedules and maintain adequate staffing.
  • Inspect facility cleanliness, sanitation, and infection control, and take corrective action when necessary.
  • Demonstrate a willingness to serve and engage the team and hospital with a positive attitude.
  • Maintain departmental spaces to Health System, Joint Commission, CMS, and other regulatory standards.
  • Complete a minimum of three to four rounds daily per shift on all team members.
  • Keep all Environmental Services equipment clean, labeled, and orderly.
  • Think critically and develop solutions to drive results.
  • Participate in developing Environmental Services operational and capital budgets.
  • Conduct training on Environmental Services procedures and practices.
  • Directly supervise Environmental Services and Laundry & Linen department team members.
  • Interpret and follow technical instructions, complete assignments on time, and demonstrate urgency.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation and generous paid time off.
  • Medical, dental, vision, and prescription drug plans.
  • 401(k) with company match and discounted stock plan.
  • SoFi Student Loan Refinancing Program.
  • Tuition savings to continue nursing education with Chamberlain University.
  • Career development opportunities within UHS and its subsidiaries.
  • Pet insurance.
  • Challenging and rewarding work environment.
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