Environmental Services Lead

Houston Methodist•Cinco Ranch, TX

1d•Onsite

About The Position

The Environmental Services (EVS) Lead oversees daily housekeeping and/or floor maintenance operations in assigned areas. The Lead serves as a resource and expert for staff, helps create a safe environment for patient care, and supports colleagues in developing their skills and knowledge. The role requires proficient knowledge and skills to prioritize and carry out delegated tasks while serving as a role model to team members. The Lead participates in team training, education, and development and supports management in achieving optimal department outcomes. This is a non-exempt position on the evening shift. The role requires wearing a uniform and scrubs, with other department-approved attire also permitted. Employees may be required to be on call during emergencies, such as disasters or severe weather events. Travel within or outside the Houston metropolitan area is not indicated as required.

Requirements

High school diploma or equivalent education is preferred.
One year of progressive responsibility in Environmental Services or a related field is preferred.
Two years of Environmental Services hospital experience is preferred.
Obtain Houston Methodist US Department of Transportation Hazardous Materials Certification (DOTHAZMAT) within 90 days; renew every three years.
Demonstrate the skills and competencies needed to perform assigned work safely, as assessed through ongoing skills and competency assessments and performance evaluations.
Have sufficient English speaking, reading, and writing proficiency to perform essential job functions, particularly those affecting patient or employee safety or security.
Communicate effectively with patients, physicians, family members, and coworkers in a customer-service-focused manner using positive language principles.
Have proficient computer skills, including Microsoft Office software.
Adapt to multiple ongoing priorities with minimal supervision, including organizing workflows and participating in problem-solving.
Use housekeeping equipment and chemicals efficiently and safely.
Access information within the department and system to support the department as appropriate.
A state driver license is preferred.

Nice To Haves

High school diploma or equivalent education.
One year of progressive responsibility in Environmental Services or a related field.
Two years of Environmental Services hospital experience.
State driver license.

Responsibilities

Interact positively and professionally with patients, families, and staff.
Lead or participate in meetings and huddles and contribute to a team-focused work unit.
Support employees through rounding, cross-unit work assignments, current training, and department communications.
Anticipate staff needs for assistance and respond positively to requests to facilitate teamwork.
Respond promptly and positively to requests for assistance from patients, staff, and visitors.
Carry out assignments to create an environment conducive to healing.
Perform efficient room-cleaning processes to support timely patient admissions.
Monitor EVS staff workload and work output, and coordinate with management to adjust assignments and ensure timely service delivery.
Follow room-cleaning and discharge-inspection processes, as appropriate, to meet or exceed cleanliness goals.
Meet discharge, daily room-cleaning, and assigned-area turnaround-time goals, as appropriate.
Track and log equipment safety or repair needs during discharge activity and notify appropriate management.
Perform safety checks and ensure regular maintenance of major housekeeping equipment.
Communicate and document facility- or patient-related issues to management and correct minor safety hazards.
Use and store chemicals, paper goods, supplies, and equipment appropriately.
Prioritize daily department tasks and manage time effectively to minimize incidental overtime.
Coordinate staff scheduling with management to reduce overtime and ensure adequate coverage.
Participate in continuing education and in-service programs.
Contribute ideas to improve department efficiency and effectiveness.
Assume responsibility for professional growth and development.