Environmental Services, Lead

Emory•Atlanta, GA

1d•Onsite

About The Position

As directed and in partnership with department, division, and nursing unit leadership, the Environmental Services Lead is responsible for cleaning and trash removal while following accepted safety, security, and health guidelines. The role may operate light, medium, and heavy equipment and organize supply maintenance. It may train or direct Environmental Service Technicians and performs other related duties as required. The position performs general cleaning, uses appropriate cleaning aids, and attends to detail cleaning. It assists the manager by coordinating staff activities, monitoring and inspecting staff work, monitoring attendance and time-clock use, and addressing disciplinary problems. The Lead performs supervisory duties when the manager is absent and oversees or assists with special projects and set-ups to ensure timely and accurate completion. The role also works with the manager on professional development plans and attends educational in-services as appropriate. The Lead follows infection-control procedures and prescribed cleaning techniques, uses solutions appropriate to each task, and works safely by identifying and responding to hazards. Duties include securing and controlling keys; following up on customer complaints and attempting to resolve issues; reporting building maintenance issues to the manager; and locking and unlocking doors. The Lead assists the manager with staff training in cleaning procedures, products and solutions, floor care, project work, and equipment preparation, and with developing staff for advancement. Additional duties may be assigned. Travel between Emory Operating Units or affiliated sites may be required.

Requirements

At least 1 year of experience, or equivalent Environmental Services experience at Emory Healthcare.
High school diploma or equivalent preferred.
Ability to meet the stated physical demands, including lifting up to 50 pounds and carrying objects up to 25 pounds.

Responsibilities

Clean assigned areas and remove trash in accordance with safety, security, health, and infection-control guidelines.
Perform general and detail cleaning using appropriate cleaning aids, techniques, and solutions.
Operate light, medium, and heavy equipment as needed and organize supply maintenance.
Train and/or direct Environmental Service Technicians.
Assist the manager by coordinating staff activities, monitoring and inspecting work, monitoring attendance and time-clock use, and addressing disciplinary problems.
Perform supervisory duties in the manager’s absence.
Oversee and assist with special projects and set-ups to ensure accurate and timely completion.
Work with the manager to formulate professional development plans and attend educational in-services as appropriate.
Identify safety hazards and act on them accordingly.
Secure and control keys, distribute and collect keys assigned to staff, and report lost keys or breakages.
Follow up on customer complaints and attempt to resolve issues.
Report building maintenance issues to the manager and lock and unlock doors.
Assist the manager in training staff on cleaning procedures, cleaning solutions and products, floor care, project work, and equipment preparation, and in developing staff for advancement.
Perform additional duties as assigned.
Travel between Emory Operating Units or affiliated sites when required.