Environmental Services Housekeeping Supervisor

Maquise•Calgary, AB

7d•Onsite

About The Position

We are seeking a dedicated and experienced Environmental Services / Housekeeping Supervisor to join our team. In this role, you will be responsible for overseeing housekeeping, laundry, and maintenance operations, ensuring high standards of quality, safety, and compliance. You will play a key part in training staff, conducting audits, managing budgets, and maintaining positive client relationships.

Requirements

Two years of Housekeeping supervisory experience in either healthcare, facilities, environmental services, or hotel.
Hands-on maintenance experience is required.
Excellent communication skills, both verbal and written.
Proficient computer skills, specifically with Windows.

Responsibilities

Implement and conduct training sessions and coordinate an annual training calendar for all housekeeping, laundry, and maintenance staff.
Complete a monthly summary of the completed Compass Quality Assurance Program and submit it to relevant management and client.
Conduct weekly quality assurance audits in housekeeping, laundry, and maintenance, and follow up with staff, involving the manager as needed.
Review job routines, programs, and systems for housekeeping, laundry, and maintenance to ensure continuous quality improvement.
Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH&S committee, H&S training, and audits.
Actively participate in the Health and Safety Committee for the facility.
Ensure all Marquise staff are appropriately trained in and follow infection control programs.
Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
Attend client meetings as applicable to the areas in housekeeping, laundry, and maintenance.
Interact with suppliers and vendors as it relates to housekeeping and laundry services.
Recruit, hire, performance manage, and discipline all housekeeping, laundry, and maintenance staff.
Participate in the budgeting process and the ongoing financial management of the housekeeping, laundry, and maintenance departments.
Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
Recommend equipment and supplies needed for housekeeping and laundry operations.
Conduct hands-on daily maintenance, including physical building maintenance, floor care/cleaning, and snow blowing during winter.
Act as the main liaison with the Environmental Public Health officer and other regulatory bodies as it relates to environmental services.
Participate in the completion of the Balanced Scorecard for the unit.
Meet and check-in with the client on a regular basis and attend meetings as requested.
Take the lead and coordinate schedules for environmental special projects.