Housekeeping Aid-Environmental Services Technician Supervisor

Veterans Health Administration•Johnson City, TN
•Onsite

About The Position

This position is in the Environmental Management Services Division of the VA Medical Center in Johnson City, Tennessee, and is directly supervised by the Environmental Services Technician Supervisor or designee. The role performs janitorial and custodial services and provides technical and administrative supervision to subordinate workers supporting Environmental Management Service goals and objectives, including environment-of-care activities, textile distribution, and training. The supervisor assigns and coordinates work, plans schedules around staffing and equipment availability, and ensures work is completed efficiently and in accordance with established policies and priorities. The position includes cleaning patient areas, corridors, operating rooms, and other assigned areas; training staff in patient-centered customer service, work procedures, equipment and supply use, and safety; managing supplies, equipment, uniforms, and textiles; evaluating employee performance and conduct; and inspecting work areas to ensure sanitation and timely completion of assignments. The regular schedule is Friday through Monday, 6:00 a.m. to 4:30 p.m. Work is normally indoors, but some duties may be outdoors in varying weather. Personal protective equipment may be required because of potential exposure to contagious diseases, blood, and bloody secretions. The position involves physical activity, including continuous walking, standing, stooping, kneeling, pulling, and pushing, and occasional use of heavy powered cleaning equipment.

Requirements

  • Demonstrated training or experience of sufficient scope and quality to show the ability to perform the work; no specific length of training or experience is required.
  • Provide detailed resume descriptions supporting knowledge, skills, and ability to perform the position's duties.
  • Meet the position's screen-out qualification requirement and demonstrate relevant job elements, including dexterity and safety, interpreting instructions and specifications, leading or supervising, using and maintaining tools and equipment, and work practices.
  • Be a U.S. Citizen.
  • Register for Selective Service if a male born after December 31, 1959.
  • Complete a background/security investigation and pre-employment physical.
  • Complete the online onboarding process and provide acceptable identification for employment requirements.
  • Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs health care personnel requirement.
  • Serve a one-year probationary period or two-year trial period, as applicable.
  • Meet the physical demands of continuous walking, standing, stooping, kneeling, pulling, and pushing; occasional use of heavy powered cleaning equipment over 50 pounds; and requirements for dexterity, coordination, concentration, and visual acuity.
  • Exercise care when working on ladders, using 30–100-pound power equipment, or handling hazardous materials.

Responsibilities

  • Assign staff duties daily and on a project-by-project basis.
  • Coordinate work with supervisors from other services to avoid interrupting patient care or other activities.
  • Clean patient areas, corridors, operating rooms, and other assigned areas throughout the medical center.
  • Ensure subordinates complete assignments efficiently and economically within established policies and schedules.
  • Plan and schedule daily and weekly assignments based on personnel and equipment availability and established priorities.
  • Train staff in patient-centered care principles and customer service for patients, family members, and personnel.
  • Provide on-the-job training to subordinates and new employees according to individual needs.
  • Keep subordinates informed about proper methods, procedures, and uses of equipment and supplies.
  • Control the use of supplies and equipment to support cost control within the unit.
  • Conduct in-use testing of equipment and supplies and provide feedback based on observations.
  • Ensure safety regulations and procedures are followed and, as needed, conduct training on specific safety issues.
  • Supervise daily distribution of uniforms and textiles and ensure records are timely and accurate.
  • Approve subordinate leave requests, counsel employees, and recommend disciplinary action to a higher-level supervisor when warranted.
  • Conduct formal appraisals of subordinate work performance and conduct.
  • Inspect assigned areas to ensure assignments are completed on time, sanitation levels are maintained, equipment is properly cared for, and housekeeping objectives are met.
  • Perform related duties as required.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position eligibility and should be confirmed with the hiring agency.
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