Housekeeping Aid-Environmental Services Technician Supervisor

Veterans Health Administration•Nashville, TN

About The Position

This position is located within Environmental Management Services (EMS) and provides technical and administrative supervision. The supervisor oversees cleaning in patient areas, corridors throughout the Medical Center, operating rooms, and other assigned areas, and ensures that subordinate employees’ assignments are completed efficiently and economically within established policies. The position assigns staff to routine and non-routine duties, plans daily and weekly work, schedules periodic cleaning, and considers personnel and equipment availability when setting priorities. It coordinates activities with other services, including changes to work schedules during remodeling, painting, office or clinic relocations, and patient ward moves. The supervisor keeps staff informed about procedures and equipment use, controls supplies and equipment costs, approves leave requests, counsels employees, and recommends disciplinary action when warranted. The supervisor trains staff in patient-centered customer service and inspects assigned areas for cleanliness, maintenance needs, and the condition and storage of furnishings and equipment. The role ensures sanitation standards and housekeeping objectives are met, equipment is properly cared for, and work is completed promptly without disrupting patient care or other activities. The position follows applicable operating procedures and department and Medical Center policies. The regular work schedule is 2:30 p.m. to 11:00 p.m., Thursday through Monday, with Tuesday and Wednesday off. The schedule may change based on facility needs. Work is normally indoors, but some duties may occur outdoors in varying weather. Personal protective equipment may be required because of potential exposure to contagious diseases, blood, and bloody secretions.

Requirements

Evidence of training or experience of sufficient scope and quality to demonstrate the ability to perform the work; no specific length of training or experience is required.
Ability to meet the job’s screen-out element and demonstrate competencies in dexterity and safety; interpreting instructions and specifications; leading or supervising; using and maintaining tools and equipment; and work practices.
U.S. citizenship, unless appointment of a non-citizen is permitted under VA policy when qualified citizens cannot be recruited.
Suitability for Federal employment, determined by a background investigation.
Selected applicants in testing-designated positions must undergo urinalysis for illegal drug use before appointment.
Selective Service registration for males born after December 31, 1959.
Completion of required onboarding and pre-employment identification and application-document requirements.
Service of a one-year probationary period.
Annual seasonal influenza vaccination or an approved medical or religious exemption; face masks are required when an exemption is granted.

Responsibilities

Assign staff to routine and non-routine duties on a daily and project-by-project basis.
Plan daily and weekly assignments and schedule periodic work, considering available personnel and equipment and established priorities.
Hold regular staff meetings to communicate new procedures and directives.
Coordinate work with other services, including schedule changes for remodeling, painting, relocations, and moves.
Keep subordinates informed about proper methods, procedures, and use of equipment and supplies.
Control the use of supplies and equipment to manage costs within the unit.
Approve subordinate employees’ leave requests, counsel employees, and recommend disciplinary action to a higher-level supervisor when warranted.
Train staff in patient-centered care and customer service for patients, family members, and personnel.
Inspect assigned areas and document cleanliness discrepancies, needed maintenance repairs, and damaged or inadequately stored furnishings and equipment.
Routinely inspect work areas to ensure assignments are completed on time, sanitation levels are maintained, equipment is cared for, and housekeeping objectives are met.
Coordinate work with other service supervisors to avoid interrupting patient care or other activities.
Clean patient areas, Medical Center corridors, operating rooms, and other assigned areas.