Environmental Services Department Manager

Healthcare Services Group, Inc.•Lenoir, NC

13d

About The Position

Healthcare Services Group (HCSG) is hiring an Environmental Services Department Manager to lead housekeeping, laundry, and floor care teams in a long-term care facility. The role focuses on maintaining service quality, supporting positive customer and resident experiences, and ensuring teams follow company policies, procedures, and applicable federal and state requirements. The manager supervises staff and also performs and leads light and heavy housekeeping and laundry aide duties across varying shifts. Responsibilities include training and quality control, maintaining operational records using HCSG computer software, coordinating with building occupants and administrators, and promoting safe work practices. The position requires consistent attendance and courteous, effective communication with residents, guests, client staff, and HCSG colleagues.

Requirements

Two years of experience in healthcare housekeeping and supervision preferred.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Lift and carry up to 50 pounds and push or pull up to 50 pounds.
Stand, sit, bend, and walk for extended periods.
Perform routine, repetitive tasks continuously and daily.
Work around food and cleaning products.
Follow oral and written instructions.
Residency within the service area is required.

Nice To Haves

High school diploma or equivalent preferred.
Two years of experience in healthcare housekeeping and supervision preferred.

Responsibilities

Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal and state requirements.
Perform and lead light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.
Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.
Maintain records of income, expenditures, supplies, personnel, and equipment using HCSG computer software.
Act as a liaison between building occupants or administrators and HCSG staff, and communicate directives effectively.
Use protective gear appropriately and ensure safe use of cleaning solutions and adherence to safety precautions.
Maintain consistent attendance and punctuality, and complete tasks on time.
Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.
Perform other duties as assigned.