Environmental Services / Custodial Operations Manager 2
About The Position
Play an important role in the patient experience by creating clean, healthy and comfortable healing environments while advancing your career. Sodexo is seeking an experienced Environmental Services Operations Manager 2 at our client, HCA Rapides Regional Medical Center, located in central Louisiana in Alexandria, LA. Rapides Regional Medical Center is a 346 bed facility with approximately 1 million square feet of cleanable space. This Operations Manager will lead the Environmental Services/Housekeeping team at the hospital and report to the General Manager. This position will require some weekends and holidays. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.
Requirements
- Experience leading and managing a team
- A leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system
- Experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred
- Possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
- Can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
- Experience effectively managing projects within agreed upon timelines
- Results and safety driven
- Associate's Degree or equivalent experience
- 2 years of Management Experience
- 2 years of work experience in Housekeeping, Environmental or Custodial Services
Responsibilities
- Be responsible for driving client and patient satisfaction scores
- Provide a clean and safe environment for patients, visitors and staff
- Work closely with the Infectious Control department
- Work with the Environment of Care Committee and Infection Prevention Director
- Effectively manage the Unit Operating System
- Support a diverse and inclusive workforce
Benefits
- Medical
- Dental
- Vision Care
- Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off
- Company Holidays
- Career Growth Opportunities
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
